Clinic Operations Lead: Team Performance & Compliance

SEVEN Retail Group; Kota Baru; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

SEVEN Retail Group is seeking a Clinic Operations Leader to oversee daily clinic functions, maintain equipment and inventories, and ensure licensing compliance. You will lead the clinic team, schedule activities, monitor performance, and resolve customer concerns while promoting a service-focused culture.

Key duties include driving target achievement, planning strategically, and delivering accurate reports on sales, revenue, and clinical KPIs.

Qualifications

• 1–2 years in service industry (healthcare preferred).
• Proficient in Excel/Google Sheets.
• Strong analytical and problem-solving skills.
• Strong leadership and public speaking abilities.
• Excellent communication and team coordination.
• Target-driven, fast learner, detail-oriented, able to work under pressure.

Responsibilities

• Clinic Operations & Compliance: Ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold compliance with health and licensing regulations.
• Team Leadership & Service Excellence: Lead and schedule the clinic team, monitor performance, resolve customer concerns, and foster a disciplined, service-oriented culture.
• Performance Management & Reporting: Drive clinic target achievement through strategic planning and accurate reporting on sales, revenue, and operational KPIs.

Skills

Leadership

Public speaking

Analytical thinking

Problem solving

Team coordination

Education

Education, Training & Professional Development

Tools

Excel/Google Sheets

Job description

SEVEN Retail Group is seeking a Clinic Operations Leader to oversee daily clinic functions, maintain equipment and inventories, and ensure licensing compliance. You will lead the clinic team, schedule activities, monitor performance, and resolve customer concerns while promoting a service-focused culture.

Key duties include driving target achievement, planning strategically, and delivering accurate reports on sales, revenue, and clinical KPIs.