Client Success Specialist: Build Relationships & Growth

INFUSE; Tangerang; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc.

5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. Are you driven by the desire to deliver exceptional client experiences and thrive in a

Qualifications

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Attention to detail with ability to manage priorities.
• Empathetic understanding of client needs.
• Ability to address challenges and proactively offer solutions.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of our solutions according to client needs.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Skills

Client relationships

Communication skills

Attention to detail

Empathy

Problem solving

Job description

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc.

5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. Are you driven by the desire to deliver exceptional client experiences and thrive in a