Client-Facing Systems Engineer (Forward Deployed)

IonFirst; Indonesia; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

IonFirst seeks Forward Deployed Engineers who bridge client operations and engineering at the boundary of real-world environments. You will work with clients and internal teams to understand operational problems and translate them into structured engineering solutions.

Projects span software, AI, data, mechanical systems, electronics, or automation. Strong problem decomposition, rapid domain learning, and clear communication are essential as you build prototypes and deploy solutions with

Qualifications

• Must be able to decompose complex problems into actionable steps.
• Ability to learn unfamiliar domains quickly and autonomously.
• Strong written and verbal communication with stakeholders.
• Experience translating business problems into engineering requirements.
• Comfort working with uncertainty and evolving specs.

Responsibilities

• Work directly with clients and internal teams to understand operational problems.
• Translate ambiguous business problems into structured engineering problems.
• Map workflows, systems, constraints, data, and dependencies.
• Design practical technical solutions.
• Build prototypes, models, systems, integrations, devices, or analytical workflows.
• Collaborate with specialists from other engineering disciplines.
• Participate in implementation and deployment.
• Evaluate whether the deployed solution produces measurable operational impact.
• Document technical decisions and communicate them clearly to stakeholders.

Skills

Problem solving

Systems thinking

Client interaction

Learning quickly

Technical discipline

Communication

Education

Bachelor's degree or equivalent

Job description

IonFirst seeks Forward Deployed Engineers who bridge client operations and engineering at the boundary of real-world environments. You will work with clients and internal teams to understand operational problems and translate them into structured engineering solutions.

Projects span software, AI, data, mechanical systems, electronics, or automation. Strong problem decomposition, rapid domain learning, and clear communication are essential as you build prototypes and deploy solutions with