Chief Steward

Raffles Hotels & Resorts; Kuta; On-site; IDR 133,920,000 - 267,840,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays across Fairmont & R🤣fl

Job summary

Raffles Bali is seeking a Chief Steward to lead the stewarding team in a luxury resort setting on Jimbaran Bay. You will ensure clean, sanitized, and well-maintained operating equipment across all outlets and banquets, while upholding hygiene standards and budgets.

Responsibilities include staff scheduling, training, and enforcing hygiene practices, HACCP compliance, and efficient department management to support premium guest experiences.

Qualifications

• Minimum of 3 years of relevant experience as Chief steward (or similar) in a hospitality operation.
• Strong hygiene knowledge and ability to train colleagues on hygiene practices.
• Solid knowledge of chemicals and cleaning agents and their safe use.

Responsibilities

• Plan staff schedules effectively according to business level to maximize productivity and control payroll costs.
• Adhere to operating budgets and ensure all expenses are managed according to policy.
• Monitor, report and control breakage and loss of operating equipment.
• Maintain HACCP program where implemented and ensure food & beverage areas comply.
• Ensure stewarding department is managed efficiently and outlets are supplied with clean equipment.
• Ensure kitchen utensils and cooking equipment are clean and dry at all times.
• Oversee overnight cleaning in kitchen, back of house, and restaurant floors per schedule.
• Assign training tasks to staff with documented appraisals and evaluate performance.

Skills

3+ years experience

Hygiene knowledge

Chemical knowledge

Job description

Company Description

Nestled in the beautiful Jimbaran Bay, in Jimbaran Hijau development area, Raffles Bali is a haven of refined seclusion, perched on a hill that offers stunning views of the ocean and its secluded beach. With only 32 ocean-view villas, each featuring its own outdoor terrace and private pool, Raffles Bali stands as one of the finest resorts in Bali, showcasing mesmerizing sunsets, lush tropical gardens, and exquisite dining experiences. Guests can indulge in our signature Bali Sling at the iconic Writers Bar, enjoy a romantic dinner in The Secret Cave and Purnama Honeymoon Bale, or rejuvenate at The Sanctuary, a hillside treatment suite, or at Raffles Spa. Our Raffles Wellbeing Butlers can arrange a variety of bespoke treatments, cultural immersions, and personalized activities, to provide the ultimate experience on the Island of the Gods.

Job Description

Maintain an organized, clean and sanitized back of the house of the food and beverage area. Provide all outlets and banquet with clean operating equipment consistent with company standards through planning, organizing, directing and controlling the stewarding operation and administration.

Primary Responsibilities

• Plan staff schedules effectively according to the level of business in order to maximize productivity and minimize payroll cost.
• Understand the basic philosophy of the company. Implement and energize company philosophy in his daily work.
• Strictly adhere to the established operating expenses and that all budgeted cost are controlled.
• Monitor, report and control the breakage and loss of all operating equipment.
• Maintain H.A.C.C.P program where implemented.
• Ensure that the stewarding department is managed efficiently.
• Ensure that each outlet is supplied with clean and dry operating equipment.
• Ensure that the food production areas are supplied with clean and dry kitchen utensils.
• Ensure that overnight cleaning in the kitchen, back of the house and restaurant floors area is executed according to the schedule and cleaning standard.
• Ensure that back of the house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to the established standards.
• Ensure that the correct operating standards are adhered to in order to achieve the level of service established in Department operational manual.
• Assign ongoing training tasks to staff with documented appraisals.
• Assign responsibilities to subordinates and to check their performance periodically.
• Assist Outlets and special event operations on rotation basis in all areas on daily basis.
• Establish and strictly adhere to the par stocks for all operating equipment and supplies and to ensure that the department is adequately equipped.
• Control the requisitioning, storing and careful use of all operating equipment and supplies.
• Ensure schedule of pickup of garbage is follow and done properly
• Ensure garbage room facility is well taking care off, clean and sanitized daily
• Ensure the maintenance of staff canteen to be always clean and welcoming for colleagues

Qualifications

Knowledge and Experience

• Minimum of 3 years of relevant experience as Chief steward
• Great knowledge in hygiene to be able to teach young colleagues
• Great knowledge of chemicals to be able to conduct training

Competencies

• Ability to work in and support a collaborative environment
• Great team working skills and able to work effectively and contribute in a team
• Great organization skills, ability to multi-task and maintain confidentiality.
• Very Creative mind set and able to perform under high pressure
• Flexible and able to embrace and respond to change effectively, open minded

Additional Information

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging

We celebrate our differences. We support each other and we always stand together.

Empowerment

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity

We build trust through mutual respect and being authentic.

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.