Checkout Services Part Timer (IKEA Surabaya)

IKEA Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 26,784,000 - 46,872,000; Part time

Job summary

IKEA Indonesia in Surabaya is hiring a Checkout Services Part Timer to support the store's payment operations at the cashier desk. You will process transactions accurately, assist customers, and help maintain a smooth checkout experience.

This role requires experience in customer service, strong communication, calm under pressure, and a practical, friendly approach. The position involves a mix of shifts in the Surabaya store, with a focus on accuracy and service.

Qualifications

• Proven experience in customer service, ideally as a cashier.
• Strong communication, resilience, and conflict-management skills.
• Detail-oriented, reliable, and capable of accurate daily transactions.

Responsibilities

• Process payment transactions accurately and securely.
• Balance and verify total cash at end of shift.
• Respond to customer inquiries to improve the shopping experience.

Skills

Customer service

Cashier experience

Communication skills

Conflict management

Attention to detail

Tools

POS system

Job description

Checkout Services Part Timer (IKEA Surabaya)

Don’t just have a good day. Have a goodeveryday.

What you’ll be doing day to day:

Ensure that all payment transactions at the checkout counter are processed efficiently, accurately, and securely in accordance with company policies and delegated authority.

Verify that the total amount collected at the end of each shift is accurate and balanced.

Provide appropriate solutions to customers’ inquiries and frequently asked questions to enhance the overall shopping experience. Handle payments and customer feedback in a professional, accurate, and service-minded manner.

Maintain all checkout and cash office equipment in good working condition, following standard operating procedures and safety guidelines.

We want you to be a person who:

Has proven experience in customer service, preferably in a cashier or checkout function within a fast-paced retail or hospitality environment.

Possesses strong communication skills, emotional resilience, and the ability to manage conflict or challenging situations effectively.

Demonstrates a friendly, helpful, and professional approach toward customers, aiming to achieve mutual satisfaction and encourage repeat visits.

Is detail-oriented, reliable, and able to maintain a high level of accuracy in daily transactions.

Enjoys working in a dynamic, fast-paced environment and embraces change with a positive attitude.

Willing to work in a store and in a mixture of days - shifting and placed in Surabaya.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) in 2014. Our co-workers has been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) in 2014. Our co-workers has been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

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