Chatbot Engineer - NLP, Python/Node.js, Platform Integrations

PHINTRACO GROUP; Jakarta Utara; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PHINTRACO GROUP in Jakarta is seeking a software engineer to build and maintain chatbot applications using Python, Node.js, or Java, with a focus on NLP-driven conversations. The role involves implementing NLP techniques, designing scalable back-end architectures, and integrating with messaging platforms such as WhatsApp, Slack, Telegram, and more using APIs or middleware.

Collaborate with data science teams, ensure code quality, and document systems.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience building chatbots with Python, Node.js, or Java.
• Hands-on experience with NLP technologies.
• Solid understanding of basic Machine Learning concepts for conversational AI.
• Experience integrating chatbots with platforms such as WhatsApp, Slack, Telegram, or Facebook Messenger via APIs.
• Familiarity with Dialogflow, Rasa, Microsoft Bot Framework, or similar (preferred).
• Strong collaboration and communication in cross-functional teams (backend, frontend, QA).
• Ability to write clean, well-documented, and testable code.

Responsibilities

• Develop and maintain chatbot applications using Python, Node.js, or Java.
• Implement NLP techniques to interpret and respond to user input effectively.
• Design scalable and reliable backend architectures for chatbot systems.
• Integrate chatbot solutions with platforms such as WhatsApp (via Twilio or WhatsApp Business API), Slack, Telegram, and others.
• Perform testing, debugging, and continuous maintenance of chatbot systems.
• Collaborate with data science and machine learning teams to improve chatbot intelligence and capabilities.
• Create and maintain technical documentation and user guides as needed.

Skills

Python

Node.js

Java

NLP

ML basics

APIs

Cross-functional teamwork

Code quality

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Dialogflow

Rasa

Microsoft Bot Framework

Job description

PHINTRACO GROUP in Jakarta is seeking a software engineer to build and maintain chatbot applications using Python, Node.js, or Java, with a focus on NLP-driven conversations. The role involves implementing NLP techniques, designing scalable back-end architectures, and integrating with messaging platforms such as WhatsApp, Slack, Telegram, and more using APIs or middleware.

Collaborate with data science teams, ensure code quality, and document systems.