ChargeBee Solution Architect

Hubexo; Jakarta Selatan; On-site; IDR 804,433,000 - 1,340,722,000; Full time

Job summary

Hubexo is seeking an experienced Chargebee Solution Architect to design, implement, and continuously improve subscription billing and monetization solutions across Finance, Sales, Marketing, and Product.

You will own the Chargebee architecture, configurations, workflows, and integrations with NetSuite, HubSpot, DealHub, payment providers, and data systems, guiding a small technical team and collaborating with external vendors.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or a related field.
• 8+ years of experience in CRM/ERP design, configuration, implementation, or business systems transformation.
• Strong hands-on experience with Chargebee, particularly subscription management and invoicing.
• Proven experience delivering data migration and business systems transformation projects.
• Strong understanding of business processes, system architecture, and solution design.
• Strong analytical, organizational, and problem-solving skills.
• Ability to translate complex business requirements into practical, scalable technical solutions.
• Strong communication and stakeholder management skills, with the ability to work effectively across both technical and business teams.
• Experience leading, mentoring, or coordinating technical teams.

Responsibilities

• Lead the design and end-to-end delivery of Chargebee architecture and solutions across Finance, Sales, Marketing, and other business functions.
• Own the Chargebee solution template and continuously develop, improve, and standardize the platform as our business grows.
• Translate business processes and requirements into scalable Chargebee configurations and technical solutions.
• Configure and manage Chargebee objects, properties, workflows, automations, subscription, and invoicing processes.
• Lead and execute data migration activities from legacy systems into Chargebee and related platforms.
• Define and maintain data governance, access models, data structures, and reporting requirements.
• Work closely with the Integration Developer to connect Chargebee with NetSuite, HubSpot, DealHub, payment providers, and other business platforms.
• Provide technical expertise for API integrations, troubleshooting, and integration-related issues.
• Collaborate with Product, Finance, Commercial, Engineering, and IT teams to ensure solutions meet business and technical requirements.
• Lead and mentor a small technical team and coordinate activities with external vendors and integration partners.
• Document solution architecture, configurations, data models, integration processes, and best practices.
• Support continuous improvement, automation, user enablement, and adoption of business systems across the organization.
• Collaborate with international teams and stakeholders across APAC, Europe, and North America.

Skills

Chargebee

CRM/ERP design

Data migration

Stakeholder management

Team leadership

Education

Bachelor's degree in Information Systems, Computer Science, or a related field

Tools

Make

Zapier

Workato

Job description

About Hubexo

Hubexo is a global construction technology and information company helping the construction industry make better decisions through data, insights, and software solutions.

With teams working across multiple countries and regions, we connect construction professionals with the information and technology they need to sell more, improve efficiency, and build more sustainably.

About the Role

We are looking for an experienced Chargebee Solution Architect to join our IT team and play a key role in designing, implementing, and continuously improving our subscription billing and monetization solutions.

In this role, you will translate business requirements into scalable Chargebee architecture, configurations, workflows, and integrations across Finance, Sales, Marketing, Product, and other business functions.

You will own and continuously develop our Chargebee solution and work closely with the wider Business Systems & Transformation team to ensure an effective end-to-end solution across Chargebee, HubSpot, NetSuite, DealHub, payment platforms, and data systems.

This is a hands-on role that combines solution architecture, technical implementation, data, integrations, and stakeholder management. You will also have the opportunity to lead a small technical team and work with external vendors and integration partners.

What You’ll Do

• Lead the design and end-to-end delivery of Chargebee architecture and solutions across Finance, Sales, Marketing, and other business functions.

• Own the Chargebee solution template and continuously develop, improve, and standardize the platform as our business grows.

• Translate business processes and requirements into scalable Chargebee configurations and technical solutions.

• Configure and manage Chargebee objects, properties, workflows, automations, subscription, and invoicing processes.

• Lead and execute data migration activities from legacy systems into Chargebee and related platforms.

• Define and maintain data governance, access models, data structures, and reporting requirements.

• Work closely with the Integration Developer to connect Chargebee with NetSuite, HubSpot, DealHub, payment providers, and other business platforms.

• Provide technical expertise for API integrations, troubleshooting, and integration-related issues.

• Collaborate with Product, Finance, Commercial, Engineering, and IT teams to ensure solutions meet business and technical requirements.

• Lead and mentor a small technical team and coordinate activities with external vendors and integration partners.

• Document solution architecture, configurations, data models, integration processes, and best practices.

• Support continuous improvement, automation, user enablement, and adoption of business systems across the organization.

• Collaborate with international teams and stakeholders across APAC, Europe, and North America.

What We’re Looking For

Essential

• Bachelor’s degree in Information Systems, Computer Science, or a related field.

• 8+ years of experience in CRM/ERP design, configuration, implementation, or business systems transformation.

• Strong hands-on experience with Chargebee, particularly subscription management and invoicing processes.

• Proven experience delivering data migration and business systems transformation projects.

• Strong understanding of business processes, system architecture, and solution design.

• Strong analytical, organizational, and problem-solving skills.

• Ability to translate complex business requirements into practical, scalable technical solutions.

• Strong communication and stakeholder management skills, with the ability to work effectively across both technical and business teams.

• Experience leading, mentoring, or coordinating technical teams.

Nice to Have

• Experience integrating Chargebee with NetSuite, HubSpot, DealHub, payment providers, or other enterprise platforms.

• Strong understanding of data structures, ETL processes, APIs, and system integrations.

• Experience with integration and automation platforms such as Make, Zapier, Workato, or similar tools.

• Chargebee certifications in areas such as Administration, Solutions Architecture, or Data Management.

• Experience working with international or geographically distributed teams.

• Experience in subscription-based, SaaS, or recurring-revenue business models.

What Success Looks Like

In this role, success means:

• Delivering scalable and reliable Chargebee solutions that support business growth.

• Maintaining clean, well-governed, and reliable data across connected platforms.

• Building effective integrations and automation across our business systems.

• Turning complex business processes into simple, sustainable technical solutions.

• Providing strong technical leadership while working collaboratively with business stakeholders.

• Continuously improving our systems, processes, and ways of working.

Who You’ll Work With

You’ll work closely with:

• Central IT and Business Systems & Transformation teams

• Finance, Product, Sales, Marketing, and Commercial teams

• Local teams in Jakarta and Manila

• International teams across APAC, Europe, and North America

• External technology vendors, implementation partners, and integration specialists