CFCV/2026/042 Intern (Refugee Care)

UN Atlas; Makassar; On-site; IDR 22,320,000 - 33,480,000; Full time

Job summary

The International Organization for Migration (IOM) in Makassar invites applications for an internship in the Refugee Care Unit. The intern will support day-to-day programme activities, help organize events, co-facilitate non-clinical counselling sessions, and participate in case management under supervision.

They will maintain documentation, assist with data collection for mental health initiatives, and support protection-related activities, AVRR procedures, and feedback mechanisms.

Qualifications

• Currently enrolled in final year of a bachelor’s degree or recent graduate within one year.
• An accredited academic institution is required.

Responsibilities

• Assist in organizing events for Refugee Care Unit activities.
• Co-facilitate non-clinical counselling sessions under supervision.
• Participate in case management processes and maintain documentation.
• Support data collection for mental health initiatives and protection-related activities.
• Assist with Complaints and Feedback Mechanism (CFM) and AVRR procedures.
• Collaborate with education team on school visits and parent meetings to improve student learning outcomes.

Skills

MS Office

SPSS

Interpersonal skills

Report writing

Adaptability

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Social Welfare

Bachelor’s degree in Social Work

Bachelor’s degree in Education

Tools

Microsoft Office Suite

Job description

Organizational context: The International Organization for Migration (IOM) is a UN-related agency dedicated to promoting humane and orderly migration. Operating in Indonesia for over 40 years, IOM Indonesia engages in diverse activities including Refugee Care, in partnership with government and civil society. This internship is within the Refugee Care Unit in Makassar.

Job purpose: This internship within the Refugee Care Unit in Makassar aims to support the day-to-day implementation of programme activities. The intern will assist in organizing events, co-facilitate counselling sessions under supervision, and participate in case management processes. Key contributions include maintaining documentation, supporting data collection for mental health initiatives, and assisting with protection-related activities and feedback mechanisms. The role also involves supporting AVRR procedures and collaborating with the education team on school visits and parent meetings to enhance student learning outcomes.

Responsibilities: The intern will participate in the implementation of the Refugee Care unit programme, with a focus on organizing events, under the guidance of the Senior Programme Associate. Responsibilities include providing day-to-day support for programme activities, co-facilitating non-clinical counselling sessions, and participating in case management processes. The role also involves maintaining documentation for training and meetings, supporting data collection for mental health and psychosocial support, and assisting with non-specialized protection activities like awareness sessions. Additionally, the intern will help manage the Complaints and Feedback Mechanism (CFM) and support AVRR procedures. Collaboration with the education team for school visits and parent meetings is also a key duty.

Education: Candidates must be enrolled in the final year of a first university degree (e.g., Psychology, Social Welfare, Social Work, Education) or a second university degree, or have graduated within the last year. An accredited academic institution is required.

Work experience: Relevant professional or volunteer experience with civil society organizations or volunteer groups is considered an advantage.

Skills: Proficiency in computer skills including Microsoft Office Suite (Word, Excel, Access) and SPSS. Strong interpersonal, networking, and communication skills. Ability to work effectively in diverse cultural settings and write clear, concise reports. Flexibility and eagerness to learn new experiences.

Required languages: English