Cashier Supervisor

Electrum; Jakarta Pusat; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Electrum in Jakarta, Indonesia is seeking a detail‑oriented Cashier Supervisor to lead daily cashier operations, ensure accurate processing of payments across POS, QRIS, and bank transfers, and maintain robust reconciliation controls.

You will train staff, enforce SOPs, and implement process improvements to reduce errors and leakage, while coordinating with the finance team to ensure timely deposits and reporting.

Qualifications

• 3+ years in cashier or treasury roles with team coordination.
• Strong cash reconciliation and documentation skills.
• Experience with POS, payment platforms, and ERP accounting systems.
• Honest, detail oriented, and able to meet shifting deadlines.

Responsibilities

• Supervise daily cashier activities and shift coverage.
• Ensure all payment transactions are recorded accurately.
• Perform and review daily cash reconciliation.
• Prepare cash deposits and coordinate bank needs.
• Validate refunds and petty cash disbursements.
• Maintain secure cash storage and records.
• Produce daily/weekly cash reports and highlight variances.
• Train and evaluate cashier staff and enforce SOPs.
• Identify process improvements to reduce errors and leakage.

Skills

Cash handling

Reconciliation

Team coordination

Excel

POS systems

Education

Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

POS systems

Excel

ERP systems

Job description

About Electrum

Electrum is building a connected electric two-wheeler ecosystem in Indonesia—from vehicles and battery technology to swap stations and IoT. Join us to help turn that system into practical, everyday mobility that is cleaner, smarter and more efficient.

Role purpose

Lead daily cashier and cash-handling operations to ensure every collection, refund, deposit, and reconciliation is accurate, secure, and completed on time.

Key responsibilities

• Supervise daily cashier activities, shift coverage, cash counts, and handover discipline.
• Ensure all cash, bank transfer, QRIS, card, and other payment transactions are recorded accurately in the relevant systems.
• Perform and review daily cash reconciliation, investigate over/short cases, and "escalate" material discrepancies.
• Prepare cash deposits and coordinate bank-related operational requirements in accordance with company policy.
• Validate refunds, petty cash disbursements, and cash advances against approvals and supporting documents.
• Maintain secure cash storage, access controls, receipt sequences, and complete transaction records.
• Produce daily/weekly cash reports and provide clear updates on variances, outstanding deposits, and operational risks.
• Train, schedule, and evaluate cashier team members; enforce SOP compliance and service standards.
• Identify process improvements that reduce errors, leakage, and reconciliation time.

Qualifications

• Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 3+ years of cashier, treasury, retail operations, or finance operations experience, including team coordination.
• Strong cash reconciliation, documentation, and control mindset.
• Comfortable with POS, payment platforms, Excel, and accounting/ERP systems.
• Honest, detail-oriented, firm in applying procedures, and able to work with shifting operational deadlines.

Success measures

• Daily reconciliation completed accurately and on time.
• No unresolved cash variances or control breaches.
• High team adherence to cashier SOPs and documentation standards.