Cabin Staff (multiroles Housekeeping & Front Office) - Coban Rondo, Malang

Bobobox; Pujon; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

Bobobox Coban Rondo in Malang seeks a hotel operations associate focusing on housekeeping and front desk duties. You will greet guests, confirm reservations in the PMS, and verify IDs to complete registrations.

This role requires at least 1 year in housekeeping or front office, willingness to work shifts, neat appearance, and readiness for urgent matters. You will lead cleaning of pods and public areas and ensure supplies are stocked.

Qualifications

• Min 1 year experience in housekeeping/front office at a hotel or resort.
• Willing to work on shift schedule.
• Willing to work outside time schedule for urgent matters.
• Neat and well groomed appearance.

Responsibilities

• Greet guests and inquire about reservations politely.
• Check and confirm reservations in the PMS system.
• Ask for guest ID Card and ensure the registration form is filled correctly.
• Follow Cabin Branch instructions and perform duties as assigned.
• Lead cleanliness and tidiness of Bobobox Branch (pods and public areas).
• Ensure stock of cleaning kits and trolleys is maintained.

Skills

Housekeeping experience

Front Office

Customer service

Shift work

Neat appearance

Tools

PMS system

Job description

What you will do:

• To Greet and ask about the reservation a guest in a proper manner
• Check and confirm the guest's reservation into the PMS system
• Ask for the guest's ID Card and make sure the registration form is filled correctly
• To conduct and be responsible based on the instruction of the Cabin Branch
• Leader on cleanliness and tidiness of the Bobobox Branch (pods and public area)
• Ensure stock of cleaning kits and trolly is loaded.

You will fit in this job if you:

• Relevant work experience in Housekeeping/Front Office department at a hotel/resort property for min.1 year
• Willing to work on the shift schedule
• Willing to work outside time schedule if there are urgent matters
• Neat appearance & well groomed
• Placement: Bobocabin Coban Rondo, Malang