Business Digitalization Specialist

PT Industri Charged Mobilitas; Jakarta Utara; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Charged Indonesia is seeking an IT/digitalization project leader to drive end-to-end initiatives, from planning to deployment, across ERP, CRM, and internal systems.

The role requires SDLC and delivery method knowledge (waterfall and agile/scrum) to choose the right approach per project, with hands-on experience in data pipelines and AI/automation to boost efficiency and service delivery. On-site in Tangerang, you will coordinate with teams and vendors.

Qualifications

• Candidates should possess strong Analytical Skills to interpret data, evaluate processes, and propose effective digital solutions.
• Candidates should possess Business and Business Planning skills to understand operational needs, set objectives, and support strategic digital initiatives.
• Candidates should possess Communication and Customer Service skills to collaborate with stakeholders and improve customer-centered digital experiences.
• Experience with process mapping, workflow optimization, or digital transformation projects is highly beneficial.
• Familiarity with business software tools (ERP, CRM, project management platforms) and basic data analysis is an advantage.
• Bachelor’s degree in Business, Management, Industrial Engineering, Information Systems, or a related field is preferred.
• Ability to work on-site in Tangerang, manage multiple priorities, and collaborate in a diverse, mission-driven team environment.

Responsibilities

• Manage and deliver internal IT and digitalization projects end-to-end, from planning through deployment.
• Familiar with SDLC and delivery Methodologies (waterfall and agile/scrum) - able to choose and apply the right approach per project
• Maintain web-based internal systems and integrations across company platforms (ERP, operational, and business systems).
• Build and maintain data pipelines and analytics to support operational and business reporting.
• Maintain AI/automation solutions that improve internal processes and customer-facing services.
• Coordinate with internal teams and external vendors/developers to deliver technical solutions.
• Administer IT systems and Microsoft 365, including user access lifecycle and technical support.

Skills

Analytical Skills

Business Planning

Communication Skills

Data Analysis

Digital Transformation

ERP/CRM familiarity

Team Collaboration

Education

Bachelor's degree in Business or related field

Job description

Company Description : Charged Indonesia is a mission-driven company focused on accelerating the adoption of sustainable mobility. Operating as a beneficial corporation, Charged aligns profit with purpose by upholding high standards of social and environmental performance, transparency, and accountability. The company is committed to balancing economic growth with the wellbeing of its stakeholders, including team members, customers, partners, suppliers, communities, and the environment. Charged offers an opportunity for individuals who are passionate about sustainability and innovation to contribute to a high-impact journey in the regional mobility sector.

To further strengthen inclusivity, Charged could consider emphasizing its commitment to providing equal employment opportunities persons with disabilities.

Role and Responsibilities

Manage and deliver internal IT and digitalization projects end-to-end, from planning through deployment.

Familiar with SDLC and delivery Methodologies (waterfall and agile/scrum) - able to choose and apply the right approach per project

Maintain web-based internal systems and integrations across company platforms (ERP, operational, and business systems).

Build and maintain data pipelines and analytics to support operational and business reporting.

Maintain AI/automation solutions that improve internal processes and customer-facing services.

Coordinate with internal teams and external vendors/developers to deliver technical solutions.

Administer IT systems and Microsoft 365, including user access lifecycle and technical support.

Qualifications

Candidates should possess strong Analytical Skills to interpret data, evaluate processes, and propose effective digital solutions.

Candidates should possess Business and Business Planning skills to understand operational needs, set objectives, and support strategic digital initiatives.

Candidates should possess Communication and Customer Service skills to collaborate with stakeholders and improve customer-centered digital experiences.

Experience with process mapping, workflow optimization, or digital transformation projects is highly beneficial.

Familiarity with business software tools (e.g., ERP, CRM, project management platforms) and basic data analysis is an advantage.

Bachelor’s degree in Business, Management, Industrial Engineering, Information Systems, or a related field is preferred.

Ability to work on-site in Tangerang, manage multiple priorities, and collaborate in a diverse, mission-driven team environment.