Business Development Manager

Lonza; Jakarta Pusat; On-site; Confidential; Full time

Job summary

Lonza Indonesia is seeking a seasoned sales and product development leader who will identify opportunities and shape development plans aligned with the business plan, budget, customer needs and compliance standards to grow the capsule, DFS and Ingredient market in Indonesia.

The role combines market analysis, cross-functional collaboration with sales and line leaders, and execution of strategies to expand market share, drive revenue, and deliver measurable pipelines while maintaining regulatory

Qualifications

• 10 years of experience in sales management in pharma, ingredients, or healthcare.
• Bachelor's degree in a relevant field.
• Proven track record of successful sales strategy development and execution.
• Excellent leadership and people management skills.
• Strong negotiation and relationship-building capabilities.
• Analytical mindset with ability to interpret market data and trends.
• Effective communication and presentation skills.

Responsibilities

• Implement a new product development strategy based on market analysis with the aim of expanding capsule DFS and Ingredient market share.
• Coordinate and collaborate between the sales team and other line leaders to develop strategies that will increase sales potential so as to maximize company revenue.
• Identify and monitor market opportunities with the aim of producing measurable and planned pipelines.
• Develop, organize and control promotional programs, exhibitions, and trainings related to product knowledge, and ensure the success and timeliness of new product launches with the aim of introducing company products and services to potential customers for market share expansion.
• Identify, compile, propose concepts and strategies for achieving annual targets related to gross income, quantity, price, and margin for specific segments targeted with the aim of increasing the overall business.
• Providing data, facts and information for after-sales support and improvement projects to increase customer satisfaction and generate new business.
• Identify and propose management of media / communication channels aligned with customer characteristics to establish open communication and timely support.
• Providing data, facts, information and other support for managing databases, managing relationships and addressing customer complaints and other matters related to customer service with the aim of fulfilling customer needs and expectations for the company's products and

Skills

Sales management

Leadership

Negotiation

Relationship building

Analytical thinking

Communication

Presentation skills

Education

Bachelor's degree in a relevant field

Job description

This role is responsible for identifying and evaluating business opportunities and determining product development plans that are in line with the business plan, company budget, customer needs, and existing compliance standards with the aim of growing the capsule, DFS and Ingredient market in Indonesia in accordance with the company's objectives.

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do:

Product Development

• Implement a new product development strategy based on market analysis with the aim of expanding capsule DFS and Ingredient market share.
• Coordinate and collaborate between the sales team and other line leaders to develop strategies that will increase sales potential so as to maximize company revenue.
• Identify and monitor market opportunities with the aim of producing measurable and planned pipelines.
• Develop, organize and control promotional programs, exhibitions, and trainings related to product knowledge, and ensure the success and timeliness of new product launches with the aim of introducing company products and services to potential customers for market share expansion.
• Identify, compile, propose concepts and strategies for achieving annual targets related to gross income, quantity, price, and margin for specific segments targeted with the aim of increasing the overall business.

Technical Service

Providing data, facts and information that will be used to develop after-sales support, competition that occurs, as well as improvement projects with the aim of increasing customer satisfaction so as to generate new business.

Customer Service

Identify and propose the management of media / communication channels that are in accordance with the characteristics of customers with the aim of establishing open communication and providing support to customers in a timely manner.

Providing data, facts, information and other support for managing databases, managing relationships and addressing customer complaints and other matters related to customer service with the aim of fulfilling customer needs and expectations for the company's products and

What we are looking for:

• 10 years of experience in sales management, preferably in the pharmaceutical, ingredients, or healthcare industry
• Bachelor's degree in a relevant field
• Proven track record of successful sales strategy development and execution
• Excellent leadership and people management skills
• Strong negotiation and relationship-building capabilities
• Analytical mindset with the ability to interpret market data and trends
• Effective communication and presentation skills