Brand Education Lead – Luxury Beauty Training & Coaching

LUXASIA; Indonesia; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

LUXASIA is seeking an Education Manager to elevate brand excellence through comprehensive training for Charlotte Tilbury across retail teams. You will implement training plans, deliver engaging product and service education, and ensure counter-level consistency in standards and storytelling.

Role focuses on launching campaigns, coaching field teams, and linking training to sales performance while collaborating with marketing, retail, and HR. Strong leadership and communication are essential.

Qualifications

• 5-7 years of experience in training/education, preferably in beauty or luxury retail
• Strong knowledge of makeup artistry and beauty industry trends
• Excellent presentation and communication skills
• Passionate about coaching, people development, and customer experience
• Strong interpersonal and leadership skills
• Fluent in English (written and spoken)

Responsibilities

• Develop and implement annual and quarterly training plans aligned with brand objectives.
• Deliver engaging product, service, and brand training to retail teams.
• Ensure Beauty Advisors are equipped with product knowledge and selling skills.
• Uphold brand standards, storytelling, and artistry techniques across counters.
• Lead training sessions for new product launches and campaigns, translate materials.
• Conduct store visits to coach teams, identify gaps, and develop tailored plans.
• Track training effectiveness and its impact on sales; provide KPI insights.

Skills

Training delivery

Coaching

People development

Presentation skills

English fluency

Education

Bachelor's degree

Job description

LUXASIA is seeking an Education Manager to elevate brand excellence through comprehensive training for Charlotte Tilbury across retail teams. You will implement training plans, deliver engaging product and service education, and ensure counter-level consistency in standards and storytelling.

Role focuses on launching campaigns, coaching field teams, and linking training to sales performance while collaborating with marketing, retail, and HR. Strong leadership and communication are essential.