Branch Manager

Ruangguru for Business; Pacitan; On-site; IDR 156,240,000 - 245,520,000; Full time

Job summary

Ruangguru for Business in Indonesia seeks a Regional Branch Manager to coordinate and oversee the regional operations, ensuring smooth academic processes and compliant delivery across branches.

You will lead activity initiatives, events, and marketing to boost student engagement and enrollment, apply PnL insights to optimize revenue, and manage the end‑to‑end customer experience to foster loyalty.

Qualifications

• Bachelor’s Degree in any major.
• Leadership roles in Sales/Marketing/BD/Operations.
• Proven people management and team leadership.
• Strong Bahasa Indonesia and English communication.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activities, events, and marketing to drive student engagement.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management to evaluate local market conditions and identify sales opportunities.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership

People management

Communication skills

English proficiency

Bahasa Indonesia

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English