Branch Business Manager

United Overseas Bank; Kota Semarang; Sur place; IDR 400 000 000 - 800 000 000; Plein temps

Résumé du poste

UOB Indonesia is seeking a Branch Manager to lead daily branch operations and staff across the Semarang location. You will drive performance, ensure service excellence, and uphold risk controls while delivering strong customer outcomes.

The role focuses on revenue growth, customer satisfaction, staff development, and effective cost management within a competitive banking market. This position is based on-site in Semarang and requires leadership experience in retail banking.

Qualifications

• Competency in developing, engaging, executing, and strategising.

Responsabilités

• Oversee branch operations and staff.
• Maximize revenues, product initiatives, sales, customer satisfaction and minimize losses.
• Deepen relationships and minimize customer attrition.

Connaissances

Develop

Engage

Execute

Strategise

Description du poste

Company: 3111 UOB Indonesia

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Branch Management is responsible for all functions, staff, and daily operations of branches. Includes maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition. Manages the staff and business within the branch network at various levels.

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.