Bell Host

Hyatt Hotels Corporation

Surakarta

On-site

IDR 55,800,000 - 89,280,000

Full time

14 days+

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Job summary

Hyatt Hotels Corporation in Surakarta, Indonesia is seeking a Bell Host to assist guests with luggage, shuttle services, and special requests. You will welcome guests, help with directions and local information, and ensure safety and timely transport to destinations.

The role requires fluency in English and strong communication with guests and staff, with preferred experience as a Bell Driver in a 5-star hotel. Local knowledge of Surakarta is a plus.

Qualifications

  • One year experience as a Bell Driver in 5 Star Hotel is preferred.
  • Familiarity with local area and attractions.
  • Read, write and speak English fluently.
  • Ability to communicate effectively with the public and other employees.

Responsibilities

  • Assist guests with luggage, packages and special requests.
  • Transport guests in hotel shuttle or vehicles to local destinations as needed.
  • Welcome and acknowledge guests according to hotel standards; anticipate service needs.
  • Inform guests about hotel facilities, hours of operation and locations.
  • Thank guests with genuine appreciation.

Skills

English proficiency
Communication skills

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

Bell Host's responsibilities include assisting guests with luggage, packages, and special requests aside from driving the hotel vehicles. Transport guests in hotel shuttle and to local destinations in a timely and safe manner where applicable. Welcome and acknowledge all guests according to company standards; anticipate guests` service needs; assist individuals with disabilities; inform guests about hotel facility locations and hours of operations; thank guests with genuine appreciation.

Qualifications
  • One year experience as a Bell Driver in 5 Star Hotel is preferred
  • Familiarity with local area and attractions
  • Read, write and speak English fluently
  • Ability to communicate effective with the public and other employees

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