Bell host

Alila Solo; Surakarta; Vor Ort; IDR 20.088.000 - 31.248.000; Vollzeit

Zusammenfassung

Alila Solo is seeking a Bell Host to assist guests with luggage, drive the hotel shuttle, and provide exceptional service. Responsibilities include welcoming guests, guiding them to facilities, and addressing special requests with courtesy.

The role emphasizes safety, timely transport, and proactive guest assistance in a luxury hotel setting.

Qualifikationen

• One year experience as a Bell Driver in a 5 Star Hotel is preferred.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Aufgaben

• Assist guests with luggage and packages.
• Transport guests in hotel shuttle and to local destinations.
• Welcome and acknowledge all guests according to company standards; anticipate guests’ service needs.
• Inform guests about hotel facility locations and hours of operation; assist individuals with disabilities.
• Thank guests with genuine appreciation.

Kenntnisse

English fluency

Guest services

Communication skills

Local knowledge

Jobbeschreibung

Bell Host's responsibilities include assisting guests with luggage, packages, and special requests aside from driving the hotel vehicles. Transport guests in hotel shuttle and to local destinations in a timely and safe manner where applicable. Welcome and acknowledge all guests according to company standards; anticipate guests` service needs; assist individuals with disabilities; inform guests about hotel facility locations and hours of operations; thank guests with genuine appreciation.

Qualifications

• One year experience as a Bell Driver in 5 Star Hotel is preferred
• Familiarity with local area and attractions
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees