Banjarmasin - Area Business Development Manager

Manulife/John Hancock; Banjarmasin; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Manulife/John Hancock in Indonesia seeks a proactive professional to liaise with branch staff, promote sales, and meet performance targets. You will train bank personnel on insurance demand planning, sales skills, product knowledge, and compliance.

The role emphasizes document handling, claims support, risk reporting, and strict adherence to laws, corporate ethics, and regional regulations. Strong integrity is essential.

Qualifications

• Bachelor degree or above; finance, marketing or economy preferred.
• Proactive with a sense of responsibility.
• Strong language and communication skills.
• Ability to observe, analyze and solve problems.
• Able to work independently and in teams; work under pressure.
• High political quality and integrity; good conduct.
• Experience in insurance, banking or sales preferred.

Responsibilities

• Cooperate with branch staff and promote sales while meeting targets.
• Provide training on demand planning, sales skills, product and compliance.
• Distribute and collect documents; support claims and after-sales tasks.
• Report risks and propose corrections to supervisors.
• Comply with regulator, company, and regional rules and processes.
• Uphold integrity and risk awareness in daily activities.
• Perform other duties assigned by supervisors.

Skills

Bachelor degree or above

Proactive

Strong language skills

Communication skills

Observation and analytical ability

Independent work and teamwork

High work ethic under pressure

Political quality and integrity

Insurance/banking/sales experience (a+

Education

Bachelor degree or above

Job description

Responsibilities:

• Comply with the company's daily management and business quality management regulations, participate in various trainings, conferences and early morning and evening meetings organized by the company, and fill in the activity management tools
• Be responsible for the cooperation and communication with relevant bank personnel at the branch offices under jurisdiction, and implement various publicity activities to promote sales and achieve performance targets
• Provide bank staff with training in insurance demand planning, sales skills, product knowledge and compliance requirements to enhance their sales performance and business quality
• Be responsible for the daily distribution and collection of various documents and security services, and assist relevant departments of the company to do a good job in claims and other after-sales services.
• Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner
• Complete other tasks assigned by the superior.
• Comply with the rules and regulations established by the regulator
• Comply with the rules and regulations established by the company and with the regional & global rules and regulations confirmed by the company
• Comply with the business operations process established by the company or its department
• Act in compliance with national laws and regulations, corporate ethics codes and regulations of the compliance department
• Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company
• Keep a keen sense of risk control and compliance.

Requirements:

• Bachelor college degree or above, those majored in finance, marketing, and economy are preferred, and those with relevant experience are also acceptable
• Proactive, with a sense of responsibility
• Strong language skills and communication skills
• Strong ability to observe, analyze and solve problems
• Ability to work independently and with the desire and ability to work in teams
• Hard working and able to withstand high pressure
• Having a high political quality and moral cultivation, with good conduct and a certain sense of identity with the company
• Those with experience in insurance, banking, and sales are preferred.

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement In Office

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

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Learn more at https://www.manulife.com/.