Bali Clubhouse Operations Lead

The Plural; Denpasar; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Plural Clubhouse in Bali, Indonesia, is seeking a hands-on Clubhouse Operations Manager to own the day-to-day operation of our clubhouse. You will oversee the Member Experience, Housekeeping and facilities to ensure the space, team and service operate as one.

Based in Bali, this is a full-time, on-site leadership position that collaborates across training, recovery, F&B and maintenance to keep operations running smoothly every day.

Qualifications

• You are highly organized, observant and take ownership.
• You lead people with clear standards and accountability.
• You are comfortable on the floor, working with the team.

Responsibilities

• Lead the day-to-day operation of Plural Clubhouse.
• Manage and develop the Member Experience and Housekeeping teams.
• Ensure consistently high standards across cleanliness, presentation, service and member experience.
• Manage staff schedules, daily opening/closing procedures and operational checklists.
• Coordinate across training, recovery, F&B, maintenance and other departments to keep operations running smoothly.
• Identify operational problems early and own solving them.
• Establish clear SOPs and ensure team follows them.
• Handle member feedback and service issues professionally.
• Maintain accountability across the team and ensure tasks completed on time.
• Report directly to leadership on operational performance, issues and improvements.

Skills

Hospitality management

Team leadership

Front-of-house leadership

Guest experience

Organizational skills

Problem solving

Communication

English proficiency

Bahasa Indonesia proficiency

Job description

Plural Clubhouse in Bali, Indonesia, is seeking a hands-on Clubhouse Operations Manager to own the day-to-day operation of our clubhouse. You will oversee the Member Experience, Housekeeping and facilities to ensure the space, team and service operate as one.

Based in Bali, this is a full-time, on-site leadership position that collaborates across training, recovery, F&B and maintenance to keep operations running smoothly every day.