AVP-Account Director

Indosat; Indonesia; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Indosat is seeking an Account Director to manage strategic client relationships and drive revenue growth for Indosat B2B services. The role requires coordinating with internal teams and external partners to pursue complex opportunities in ICT, IoT, and Techco projects.

The candidate will nurture large enterprise accounts, expand the Indosat B2B footprint, and maintain a customer-centric approach to loyalty and long-term value.

Qualifications

• Minimum Bachelor Degree in any major.
• 7+ years of B2B Tech sales experience with experience in selling ICT, Telco products to Government Accounts.
• Proven knowledge and experience in Techo solution.
• Proven track record of achieving or exceeding sales targets.
• Strong consultative selling and solution positioning capability.
• Experience handling strategic or high-value accounts.
• Strong networking and engagement with Top Level in Financial Segment.
• Solid negotiation and client management skills.

Responsibilities

• Plan and execute corporate sales activities for Indosat Business services.
• Coordinate with Enterprise Sales Solution, Marketing, Product Development, Technical and other supporting functions concerning proposal preparation of offering solution and pricing that needed by customer.
• Coordinate with Major Events to retain customer and increase customer loyalty.
• Evaluate achievement of target production and revenue from Customer in Bank and Financial Segment.
• Prospecting customer and regularly update customer with Indosat B2B products and services.
• Manage sales plan with sales team and update customer credit rating.
• Manage all sales team pipeline and sales forecast and lead/bid management.

Skills

Strategic client management

Sales leadership

Negotiation

Relationship building

Consultative selling

End-to-end sales

Stakeholder management

Presentation skills

Education

Bachelor Degree

Tools

Microsoft Office

Job description

The Account Director is responsible forstrategic client management, ensuring long-term client satisfaction, revenue growth, and acting as the main liaison between clients and internal teams.

Find and pitch complex opportunities from existing or Greenfields Account. Orchestrating with internal and external stakeholder for Core, ICT and IoT and Techco project

The role consists of: nurturing and fastening large enterprise account to use Indosat B2B products & services, a “close win”. All team members approach with effective and efficient manner, increase the exposure of Indosat B2B products & services in the marketplace and customer centric focus to maintain loyalty.

Responsibilities:

• Plan and execute corporate sales activities for Indosat Business services.
• Evaluate and create program to improve customer productivity in term of services usage.
• Coordinate with Enterprise Sales Solution, Marketing, Product Development, Technical and other supporting functions concerning proposal preparation of offering solution and pricing that needed by customer.
• Coordinate with Major Events to retain customer and increase customer loyalty.
• Evaluate achievement of target production and revenue from Customer in Bank and Financial Segment

Account Management

• Prospecting customer and regularly update customer with Indosat B2B products and services
• Manage sales plan with sales team
• Validate & update customer credit rating
• Manage sales team activities
• Manage all sales team pipeline & sales forecast
• Cross/Up Selling
• Manage Bid
• Manage sales workforce
• Conduct reporting of the sales activities and performance
• Perform account monitoring and maintenance, Give feedback to Marketing, Product Development and Technical functions concerning trend of service need, market pricing and customer potential.
• Issue and Distribute Marketing Collaterals
• Manage and track leads

Lead, initiate, and accomplish strategic project with strategic customers.

• Initiate new project, conducting and lead the action involving marketing, presales, provisioning after-sales team.

Team collaboration

• Execute and achieve functional goals given by Head of Division (Superior)
• Work co-operatively with other team members to accomplished delegated tasks assigned by managers
• Provide support, when appropriate, for the team in cases of absence or unavailability
• Provide continuous inputs on business process and systems improvement
• Minimum Bachelor Degree in any major
• 7+ years of B2B Tech sales experience with experience in selling ICT, Telco products to Government Accounts.
• Previous experience as a sales executive, sales manager, account manager for multi segment, or presales/sales consultant/project management. Preferably coming from SI company have an engineering knowledge
• Proven knowledge and experience in Techo solution
• Proven ability in monitor and evaluate the performance, make recommendations and also ability to give right direction and use initiative and judgment
• Having knowledge about the B2B business model and sales methodology
• Good Networking and Engagement with Top Level in Financial Segment
• Proven track record of achieving or exceeding sales targets
• Experience managing mid-to-large accounts independently
• Strong capability in end-to-end sales cycle
• Solid negotiation and client management skills
• Experience handling strategic or high-value accounts
• Strong consultative selling and solution positioning capability
• Ability to manage complex stakeholder environments
• Good communication, negotiation, presentation, and report writing skills
• Good analytical thinking
• Demonstrated ability to build and maintain a strong sales pipeline
• Flexible and adaptable in under pressure situations and meet short- and long-term deadlines
• Able to use Microsoft office (excel, ppt, doc, etc)

Location: ID

Level: Managerial

Employment Status: Contract

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