Audit & Compliance Operations Lead

Monee; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Monee in Jakarta seeks a capable Lead Operations to drive audit readiness and execution for OJK and other regulators across KYC, customer service, and collections. You will align Operations with Compliance to deliver accurate, evidence-based responses and manage audit logistics with HR and relevant teams.

The role requires 2–5 years in operations or project management, with a background in financial services or fintech and strong stakeholder management.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2–5 years of experience in operations or project management.
• Experience in financial services, fintech, lending, or external stakeholder management.

Responsibilities

• Lead Operations’ preparation and execution for OJK and other regulatory audits.
• Coordinate Operations and Compliance for evidence-based regulatory responses.
• Ensure audit materials are complete and organized; coordinate audit logistics.
• Manage funder requirements including QA sampling and case reviews.
• Assess impact of regulatory changes with Compliance and implement across teams.
• Identify control gaps and drive improvements in processes and documentation.
• Analyze audit/QA/funder data and communicate with regulators and stakeholders.

Skills

Stakeholder management

Analytical thinking

Project management

Communication

AI/ML awareness

Bilingual English/Indonesian

Education

Bachelor’s degree in Communications/PR/Business Administration/Operations Management

Job description

Monee in Jakarta seeks a capable Lead Operations to drive audit readiness and execution for OJK and other regulators across KYC, customer service, and collections. You will align Operations with Compliance to deliver accurate, evidence-based responses and manage audit logistics with HR and relevant teams.

The role requires 2–5 years in operations or project management, with a background in financial services or fintech and strong stakeholder management.