Associate IT Systems Administrator

NTT America, Inc.; Jakarta Pusat; Hybrid; IDR 100,440,000 - 167,400,000; Full time

Benefits offered by this job

Hybrid working

Job summary

NTT DATA is seeking an Associate IT Systems Administrator in Jakarta, Indonesia to join our hybrid workplace. This entry-level role develops skills to support troubleshooting and maintenance of servers and networks.

You will assist with availability, upgrades, monitoring, and collaboration with stakeholders to keep systems secure and responsive. Bachelor’s degree or equivalent required; certifications such as MCSA/MCSE/MCITP beneficial.

Qualifications

• Bachelor’s degree or equivalent in Information Technology, Computer Science or relevant field.
• Relevant certifications such as MCSA, MCSE, MCITP are beneficial.
• Basic experience administering Microsoft Office 365.

Responsibilities

• Assist with planning, configuring, and testing server hardware and software, and LAN/WAN.
• Support installation, configuration and upgrading of servers per policy.
• Assist in ensuring application software is available to users.
• With guidance, test and install/update existing application software.
• Assist with changes to system requirements and software.
• Coordinate with internal stakeholders to keep software up to date.
• Assist creating new users and managing passwords.
• Document, maintain and communicate IT policies to users.
• Assist with access control and account management.
• Ensure backups for system restoration and minimal disruption.
• Monitor system performance and perform tuning as needed.
• Perform routine startup/shutdown to maintain performance.
• Carry out any other related tasks as required.

Skills

Active Directory knowledge

Internet technologies basics

Relational DBMS & SQL basics

TCP/IP, LANs & WAN

Hardware and diagnostics

VoIP basics

Stakeholder communication

IT security awareness

Microsoft Applications/infrastructure

Software/hardware issue solving

Hardware/software installation know‑h

Education

Bachelor’s degree or equivalent in IT / CS

MCSA/MCSE/MCITP certification beneficial

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate IT Systems Administrator is an entry level subject matter expert, responsible for developing the skills to support the troubleshooting and maintenance of computer servers and networks.

This role is responsible for assisting with the continuous availability of networks and systems by effectively identifying network and system requirements, installing upgrades and monitoring performance.

Key responsibilities:

• Assists with planning, configuring, testing of server hardware, software, local area network and wide area networks.
• Supports the installation, configuration and upgrading of servers in line with policy and system requirements.
• Assists with ensuring that application software is available to users.
• With guidance, tests, installs, configures and upgrades existing application software.
• Assists with pre-determined changes to the system, including the application software requirements for such changes.
• Works closely with the relevant internal stakeholders to ensure that the system is updated with the most recent version of the application software available.
• Assists with the creation of new users and configures and resets passwords.
• Assists with documenting, maintaining and communicating policies to all users.
• Assists with locking and unlocking user accounts as and when required.
• Determines and verifies access requirements and ensures that the necessary approvals are obtained
• Assists with the removal and restricting of access.
• Assists with ensuring the back-up of important files to enable system restoration and minimal disruption in the event of a hardware, security or administration failure.
• Supports the upkeep of system performance by performing system monitoring and analysis and performance tuning.
• Performs routine network start up and shut down procedures to maintain system performance.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Entry level knowledge of Microsoft Active Directory and related policies and procedures.
• Some understanding internet technologies including basic web-editing skills.
• Some understanding Relational Database Management systems and Structured Query Language.
• Entry level knowledge of TCP/IP, LANs and WAN.
• Knowledge of computer hardware and diagnostics.
• Understanding of VoIP (voice over internet protocol technology).
• Ability to communicate with a wide range of individuals (both internal and external stakeholders).
• Awareness of IT security standards and practice.
• Entry level knowledge of Microsoft Applications/infrastructure.
• Entry level capability of resolving critical software and hardware issues in a time sensitive manner.
• Entry level knowledge of methods, tools and equipment used in the installation and service of hardware and software.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or relevant field.
• Relevant certification such as MCSA, MCSE, MCITP is beneficial.

Required experience:

• Basic experience administering Microsoft Office 365.
• Basic previous experience as a System Administrator.
• Basic experience working with Microsoft operating systems, system administration, and system security experience.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.