Associate IT Systems Administrator

NTT Limited; Jakarta Pusat; Hybrid; IDR 66,960,000 - 133,920,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking an entry-level Associate IT Systems Administrator to support troubleshooting and maintenance of servers and networks. The role emphasizes ensuring continuous availability, installing upgrades, and monitoring performance across IT systems.

It offers hybrid work and growth within a global tech leader. Ideal candidates hold a IT/CS degree with basic experience in Microsoft Office 365 and Windows Server administration.

Qualifications

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Responsibilities

• Assists with planning, configuring, testing of server hardware, software, LAN and WAN.
• Supports installation, configuration and upgrading of servers in line with policy and system requirements.
• Assists with ensuring application software is available to users.
• Tests, installs, configures and upgrades existing application software with guidance.
• Creates new users and manages passwords.
• Documents and communicates policies to users.
• Locks/unlocks user accounts as required.
• Verifies access requirements and obtains approvals.
• Ensures backups for system restoration and minimal disruption.

Skills

Active Directory

TCP/IP

IT security

Stakeholder communication

Education

Bachelor’s degree in IT/CS

Certifications such as MCSA/MCSE (beneficial)

Tools

Microsoft 365

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA The Associate IT Systems Administrator is an entry level subject matter expert, responsible for developing the skills to support the troubleshooting and maintenance of computer servers and networks. This role is responsible for assisting with the continuous availability of networks and systems by effectively identifying network and system requirements, installing upgrades and monitoring performance.

Key responsibilities:

• Assists with planning, configuring, testing of server hardware, software, local area network and wide area networks.
• Supports the installation, configuration and upgrading of servers in line with policy and system requirements.
• Assists with ensuring that application software is available to users.
• With guidance, tests, installs, configures and upgrades existing application software.
• Assists with pre-determined changes to the system, including the application software requirements for such changes.
• Works closely with the relevant internal stakeholders to ensure that the system is updated with the most recent version of the application software available.
• Assists with the creation of new users and configures and resets passwords.
• Assists with documenting, maintaining and communicating policies to all users.
• Assists with locking and unlocking user accounts as and when required.
• Determines and verifies access requirements and ensures that the necessary approvals are obtained.
• Assists with the removal and restricting of access.
• Assists with ensuring the back-up of important files to enable system restoration and minimal disruption in the event of a hardware, security or administration failure.
• Supports the upkeep of system performance by performing system monitoring and analysis and performance tuning.
• Performs routine network start up and shut down procedures to maintain system performance.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Entry level knowledge of Microsoft Active Directory and related policies and procedures.
• Some understanding internet technologies including basic web-editing skills.
• Some understanding Relational Database Management systems and Structured Query Language.
• Entry level knowledge of TCP/IP, LANs and WAN.
• Knowledge of computer hardware and diagnostics.
• Understanding of VoIP (voice over internet protocol technology).
• Ability to communicate with a wide range of individuals (both internal and external stakeholders).
• Awareness of IT security standards and practice.
• Entry level understanding of Microsoft Applications/infrastructure.
• Entry level capability of resolving critical software and hardware issues in a time sensitive manner.
• Entry level knowledge of methods, tools and equipment used in the installation and service of hardware and software.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or relevant field.
• Relevant certification such as MCSA, MCSE, MCITP is beneficial.

Required experience:

• Basic experience administering Microsoft Office 365.
• Basic previous experience as a System Administrator.
• Basic experience working with Microsoft operating systems, system administration, and system security experience.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!