Apprenticeship - Group Claim Services

Prudential Indonesia (PT Prudential Life Assurance); Jakarta Pusat; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Prudential Indonesia is seeking an on-site Claims Administrative Assistant to support inpatient claim processing and documentation workflows at Prudential Centre, Kota Kasablanka. You will coordinate with CR and Marketing teams to prepare health event materials and manage claim records.

The role requires a Bachelor's degree in Nursing/Public Health/Midwifery and full-time presence on-site, Monday to Friday, 08:00–17:00 WIB. Join a dedicated team supporting efficient claim administration.

Qualifications

• Bachelor's degree in Nursing/Public Health/Midwifery
• Willing to work fully on-site at Prudential Centre, Kota Kasablanka (Mon-Fri; 08.00-17.00 WIB)

Responsibilities

• Send information of members currently having Inpatient treatment to CR Team.
• Send information to CR about inpatient treatment that has exceeded high-cost threshold.
• Support arranging Health Talk event and Simple MCU with provider network
• Support event of PRUWorks socialization to provider network.
• Support claim team in preparing e-flyer of Health Talk by communicating with Marketing Team.
• Support the team to arrange meetings with vendors.
• Support claim team in preparing Health Bulletin to be shared to clients.
• Receive incoming claim documents from the mailing room and maintain the claim logbook to ensure proper tracking and documentation of all received claims
• Register claim data into the system accurately and in a timely manner to support the claim processing workflow.
• Scan claim documents and ensure all relevant records are properly digitized and stored.
• Organize and separate claim documents according to the required processing categories and documentation standards.
• Upload claim transaction data into the system and verify data accuracy to support efficient claim administration.

Skills

Documentation accuracy

On-site work

Team coordination

Education

Bachelor's degree in Nursing/Public Health/Midwifery

Job description

• Send information of members currently having Inpatient treatment to CR Team.
• Send information to CR about inpatient treatment that has exceeded high-cost threshold.
• Support arranging Health Talk event and Simple MCU with provider network
• Support event of PRUWorks socialization to provider network.
• Support claim team in preparing e-flyer of Health Talk by communicating with Marketing Team.
• Support the team to arrange meetings with vendors.
• Support claim team in preparing Health Bulletin to be shared to clients.
• Receive incoming claim documents from the mailing room and maintain the claim logbook to ensure proper tracking and documentation of all received claims
• Register claim data into the system accurately and in a timely manner to support the claim processing workflow.
• Scan claim documents and ensure all relevant records are properly digitized and stored.
• Organize and separate claim documents according to the required processing categories and documentation standards.
• Upload claim transaction data into the system and verify data accuracy to support efficient claim administration.

Requirements:

• Bachelor's degree in Nursing/Public Health/Midwifery
• Willing to work fully on-site at Prudential Centre, Kota Kasablanka (Mon-Fri; 08.00-17.00 WIB).