Application Engineer, Materials & Life Science Instruments

DKSH Group; Jakarta Pusat; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

DKSH Group in Jakarta, Indonesia is seeking an Application Engineer for material and life science products to support pre- and post-sales activities, demonstrations, and customer visits.

You will design and develop equipment, analyze customer needs, and help configure solutions with the sales team. The role emphasizes training customers, running tests, and building lasting relationships with users in food & beverage or pharmaceutical sectors.

Qualifications

• Experience providing pre- and post-sales support to customers and prospects.
• Ability to design and develop equipment or redesign existing equipment to meet customer needs.
• Analytical skills to assess customer needs and translate into product features.
• Experience assisting sales with demonstrations and technical presentations.

Responsibilities

• Support managing operating expenditures to ensure efficient use of resources.
• Design and develop new equipment or redesign existing equipment.
• Research and analyze customer needs and suggest product features.
• Assist sales team in configuring the correct solutions for customers.
• Study new products aligned with existing lines to recommend enhancements.
• Assist sales with product demonstrations and technical presentations.
• Provide pre-sales technical support through presentations and customer visits.
• Run sample tests on instruments at in-house or customer sites.
• Build and maintain strong relationships with existing users.
• Provide training to customers in post-sales and method development.

Skills

Pre-sales support

Technical demonstrations

Customer training

Sales collaboration

Tools

Laboratory instruments

Job description

DKSH Group in Jakarta, Indonesia is seeking an Application Engineer for material and life science products to support pre- and post-sales activities, demonstrations, and customer visits.

You will design and develop equipment, analyze customer needs, and help configure solutions with the sales team. The role emphasizes training customers, running tests, and building lasting relationships with users in food & beverage or pharmaceutical sectors.