Application Engineer, Lab Instrument Solutions (Pre & Post-Sales)

Dksh; Jakarta Pusat; On-site; IDR 150,000,000 - 240,000,000; Full time

Job summary

Dksh in Jakarta, Indonesia is seeking an Application Engineer to provide pre- and post-sales support for laboratory instruments, equipment and consumables. You will conduct demonstrations, support customers, and collaborate with the sales team to configure the best solutions.

The role involves testing instruments, training customers, and building lasting relationships while staying aligned with product capabilities and new technologies.

Responsibilities

• Support management in controlling day-to-day operating expenditures against budgets.
• Design and develop new equipment or redesign existing equipment to meet customer needs.
• Research and analyze customer needs and suggest product features based on capabilities.
• Assist sales team in configuring solutions for customers.
• Study new products/technologies and recommend enhancements or modifications.
• Assist sales team with product demonstrations and technical presentations at customers or conferences.
• Provide pre-sales technical support through presentations and customer visits.
• Run sample tests on instruments at in-house or customer sites.
• Build and maintain relationships with existing users and provide post-sale training.

Skills

Pre-sales support

Technical demonstrations

Customer training

Product knowledge

Sales coordination

Tools

Laboratory instruments

Job description

Dksh in Jakarta, Indonesia is seeking an Application Engineer to provide pre- and post-sales support for laboratory instruments, equipment and consumables. You will conduct demonstrations, support customers, and collaborate with the sales team to configure the best solutions.

The role involves testing instruments, training customers, and building lasting relationships while staying aligned with product capabilities and new technologies.