Airfreight Export Supervisor — Lead & Optimize Global Shipments

DHL Global Forwarding; Tangerang; On-site; IDR 200,000,000 - 360,000,000; Full time

Benefits offered by this job

Growth within logistics environment

Collaborative team culture

Competitive compensation and benefits

Job summary

DHL Global Forwarding in BSD, South Tangerang is seeking an Airfreight Export Supervisor to oversee export airfreight operations and ensure shipments are handled efficiently and in compliance with regulations.

You will lead a team, coordinate end-to-end shipments, monitor milestones, and optimize performance while building strong relationships with customers, brokers, and service providers.

Qualifications

• Minimum 3 years of experience in Air Freight Export operations.
• Strong proficiency in English (written and spoken).
• Solid computer literacy and familiarity with MS Office and operational systems.
• Proven leadership and team-management ability is a plus.

Responsibilities

• Supervise and lead an airfreight export operations team.
• Coordinate end-to-end export shipment processes.
• Ensure compliance with local and international regulations, including QHSE.
• Communicate with customers to understand export needs and advise on shipping solutions.
• Ensure accurate shipment data and milestones are updated in the system.
• Build relationships with PCM teams, customs brokers, and service providers.
• Monitor shipments and proactively resolve delays.
• Train and mentor staff on procedures and best practices.
• Identify process improvements to boost efficiency and customer satisfaction.

Skills

Team leadership

English fluency

MS Office

Air freight knowledge

Tools

Operational systems

Job description

DHL Global Forwarding in BSD, South Tangerang is seeking an Airfreight Export Supervisor to oversee export airfreight operations and ensure shipments are handled efficiently and in compliance with regulations.

You will lead a team, coordinate end-to-end shipments, monitor milestones, and optimize performance while building strong relationships with customers, brokers, and service providers.