AI Product Manager, Regional Operations

Shopee; Indonesia; On-site; IDR 300,000,000 - 600,000,000; Full time

Benefits offered by this job

Professional development

Flexible work hours

Job summary

Shopee is seeking a data-driven AI Product Manager to lead end-to-end AI initiatives within Regional Operations. You will shape use cases, define requirements, and shepherd projects from concept to rollout, collaborating with Ops and Product teams.

Ideal candidates have 2+ years in AI analytics or product roles, strong stakeholder management, and a passion for experimentation. You will drive adoption and monitor AI impact across markets.

Qualifications

• Bachelor's degree in AI, IS, CS or related field; master's advantageous.
• At least 2 years in AI analytics or product management.
• Experience in product management, operations, or AI/automation projects, ideally with LLM-based solutions.
• Translate business processes into product requirements.
• Strong analytical and data-driven approach to metrics.
• Excellent stakeholder management across Ops, Product, and tech teams.
• Curious, pragmatic, and eager to experiment.

Responsibilities

• Deliver AI solutions end to end from concept to rollout.
• Measure and govern AI performance with metrics and evaluation frameworks.
• Scale successful initiatives regionally and share best practices.
• Drive AI adoption through training, workshops, and coaching.

Skills

AI product management

Stakeholder management

Data-driven decision making

Analytical thinking

Communication

Builder mindset

Experimentation

Education

Bachelor's degree in AI/IS/CS

Master's degree advantageous

Job description

Job Description:

• Deliver AI solutions end to end: You'll work with Ops teams to identify high-impact use cases, shape them into clear product requirements, and take them from concept to POC to full rollout, partnering with Ops and Product at key decision points. You'll build directly within Regional Operations or bring in R&D when deeper engineering support is needed, and run post-launch reviews to apply the lessons to future projects.


• Measure and govern AI performance: You'll define success metrics and evaluation frameworks that tie AI quality to business impact, and set up monitoring and human-in-the-loop processes to keep solutions accurate, safe, and reliable. You'll also track impact and report outcomes, trade-offs, and recommendations to senior leadership.


• Scale what works: You'll spot promising local AI initiatives and help turn them into regional solutions, or support local teams to scale on their own, while documenting and sharing best practices, reusable components, and playbooks across markets.


• Drive AI adoption: You'll build AI awareness through training, workshops, and hands‑on coaching, and act as an AI implementation consultant to the team while managing the AI budget wisely. By collecting user feedback and driving change management, you'll make sure solutions are adopted, not just launched.

Requirements:

• Bachelor's degree in Artificial Intelligence, Information Systems, Computer Science, or a related discipline A master's degree is advantageous but not required


• At least 2 years of experience working on AI-related analytics or product management role


• Experience in product management, operations, or AI/automation projects, ideally with LLM-based solutions


• Strong grasp of business processes and the ability to translate them into product requirements


• Strong analytical and structured thinking, with a fact- and data-driven approach to defining and solving problems comfortable defining metrics, evaluating performance, and telling a clear story to leadership


• Excellent stakeholder management and communication across Ops, Product, and technical teams


• A builder mindset: curious, pragmatic, and eager to experiment and iterate