AI Data QC Lead — Video Audits

XDOF

Jakarta Pusat

On-site

IDR 167,400,000 - 279,000,000

Full time

6 days ago

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Job summary

XDOF is seeking a Quality Control Lead to oversee the QC function for AI data collection and video auditing in Jakarta. You will develop and maintain SOPs, quality standards, audit guidelines, and QC processes to drive accuracy and consistency across the team.

You'll monitor auditor performance, conduct regular quality audits, and provide data-driven recommendations to management. This role leads the QC team toward achieving quality and operational targets in a high-volume environment and

Qualifications

Bachelor’s degree in Business, Engineering, Data, Management, or a related field.

Responsibilities

Lead the Quality Control function for AI data collection and video auditing.
Develop and maintain SOPs, quality standards, audit guidelines, and QC processes.
Monitor auditor performance, accuracy, error rates, and overall quality metrics.
Conduct regular quality audits and identify recurring issues, gaps, and root causes.
Establish QC scoring systems, checklists, and quality evaluation frameworks.
Provide feedback, coaching, and calibration sessions to improve team accuracy and consistency.
Collaborate with Operations, Training, and other teams to resolve quality issues and improve processes.
Prepare quality reports and provide data-driven recommendations to management.
Lead and develop the QC team to achieve quality and operational targets.