Agent Training & Onboarding Specialist

Jakarta; Daerah Khusus Ibukota Jakarta; On-site; IDR 55,800,000 - 111,600,000; Full time

Job summary

Jakarta is looking for a training coordinator in Jakarta, Indonesia, responsible for providing and refreshing training for agents, measuring their quality, and recommending skill development. The ideal candidate will assist new employees in quickly adapting to their roles, upgrade training materials as needed, and enhance overall staff motivation while managing turnover. Candidates should have a minimum educational background of D3 in any major.

Qualifications

• Educational background minimum D3 in any major.

Responsibilities

• Provide training and refreshment training for agents.
• Measure quality of agents and recommend skill development.
• Upgrade training courses and materials as per company demand.
• Help new employees get on the job quickly.
• Improve staff service motivation and control turnover.

Education

D3 Any Major

Job description

Jakarta is looking for a training coordinator in Jakarta, Indonesia, responsible for providing and refreshing training for agents, measuring their quality, and recommending skill development. The ideal candidate will assist new employees in quickly adapting to their roles, upgrade training materials as needed, and enhance overall staff motivation while managing turnover. Candidates should have a minimum educational background of D3 in any major.