Adviser Solutions Lead - Case Management & Growth

Macquarie Group; Indonesia; On-site; IDR 450,000,000 - 650,000,000; Full time

Job summary

Macquarie Group is seeking an Adviser Solutions Team Leader to lead and develop a high-performing case management team. You will be responsible for driving team performance, ensuring timely and quality outcomes for advisers and their support staff, and creating a positive, collaborative environment that supports service delivery improvements.

The role focuses on delivering an excellent adviser experience while enabling continuous improvement across people, processes, and service delivery within

Responsibilities

• Lead and develop a case management team to deliver timely, high-quality outcomes for advisers and their support staff.

Job description

Macquarie Group is seeking an Adviser Solutions Team Leader to lead and develop a high-performing case management team. You will be responsible for driving team performance, ensuring timely and quality outcomes for advisers and their support staff, and creating a positive, collaborative environment that supports service delivery improvements.

The role focuses on delivering an excellent adviser experience while enabling continuous improvement across people, processes, and service delivery within