Admin Coretax

Pt Sinar Terang Mentari; Jawa Barat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Wesco is seeking an Import & Customs Operations Staff to support our logistics and import operations in Jakarta. The role requires hands-on experience in freight forwarding and a solid understanding of Indonesian import-export regulations and customs procedures.

The successful candidate will coordinate with PPJK, warehouses, freight forwarders, and internal stakeholders to ensure smooth customs clearance, timely delivery, and regulatory compliance.

Qualifications

• Bachelor's Degree (S1) or Diploma (D3) in any discipline.
• Minimum 5 years of experience in freight forwarding, logistics, import-export, or customs-related environment.
• Strong understanding of Indonesian import-export regulations and customs procedures.
• Experience reviewing PIB and other customs documents.
• Based in Jakarta with a short commute preferred.
• Good command of English written and spoken.

Responsibilities

• Review and verify import documentation, including PIB and supporting customs documents.
• Coordinate with PPJK, freight forwarders, and customs-related parties to ensure efficient customs clearance processes.
• Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
• Communicate with internal departments and external service providers to support supply chain activities.
• Maintain proper records and reports related to import, export, and customs operations.

Education

Bachelor's Degree (S1) or Diploma (D3) in any discipline

Job description

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Administrator - Operations

Job Description

About the Role
We are looking for a motivated and detail-oriented Import & Customs Operations Staff to support our logistics and import operations.
The ideal candidate has hands-on experience in the freight forwarding industry and a solid understanding of Indonesian import-export regulations and customs procedures.
This role requires close coordination with PPJK, warehouses, freight forwarders, and internal stakeholders to ensure smooth customs clearance, timely delivery, and compliance with all applicable regulations.

Key Responsibilities

• Review and verify import documentation, including PIB (Import Declaration) and supporting customs documents.
• Coordinate with PPJK, freight forwarders, and customs-related parties to ensure efficient customs clearance processes.
• Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
• Communicate with internal departments and external service providers to support supply chain activities.
• Maintain proper records and reports related to import, export, and customs operations.

Qualifications

• Bachelor's Degree (S1) or Diploma (D3) in any discipline.
• Minimum 5 years of experience in a freight forwarding, logistics, import-export, or customs-related environment.
• Strong understanding of Indonesian import-export regulations and customs procedures.
• Experienced in reviewing and checking PIB and other customs documents.
• Familiar with coordinating with PPJK, freight forwarders, warehouses, and customs authorities.
• Good command of English, both written and spoken.
• Strong administrative, coordination, and problem-solving skills.
• Willing to learn and adapt to new challenges and business processes.
• Preferably based in Jakarta, with an estimated commuting time to the office of no more than one hour.
• Pleasant personality, easy-going, and able to work effectively with different stakeholders.
• Hardworking, highly responsible, proactive, and detail-oriented.

Preferred Qualifications

• Previous experience working for a freight forwarding company or PPJK.
• Strong knowledge of customs clearance processes and import compliance.
• Experience managing multiple stakeholders and shipment activities simultaneously.

Why Join Us?

• Opportunity to work in a dynamic and growing business environment.
• Exposure to end-to-end import, logistics, and customs operations.
• Collaborative and supportive team culture.
• Opportunities for professional growth and continuous learning.

We are Wesco. We enable the connected world. We are leading global distributor of Network & Security, Electrical and Utility Power Solutions. We are proud of our culture of ethics, honesty, diversity and growth. We reward initiative and original ideas. Wesco employs individuals around the world. We seek out and encourage diversity of thought and experience. Our differences strengthen our company and enrich our culture. It's safe to say, you will be welcome here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

**Job Number

**Job Category** Rooms & Guest Services Operations

**Location** Jalan K. H. Wahid Hasyim No. 92, Jakarta Pusat, Jakarta, Indonesia, 10340

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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**Job Category:** Guest Services, Operations, and Front Office

**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel's daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager , you're not just overseeing hotel operations in the absence of the General Manager - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance.
• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.
• Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods.
• Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly.
• Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions.
• Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Join an Award-Winning Workplace Culture ...

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