Admin Cluster

Ruangguru for Business; Bae; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Ruangguru for Business is seeking an operations-focused professional in Indonesia to handle administrative and service tasks supporting student and lecturer activities.

You will assist with teaching-learning operations, class distributions and attendance, and provide product feature information while ensuring a smooth customer experience. Collaboration with school partners and regional teams is essential.

Qualifications

• Relevant bachelor’s degree is required.
• Strong interpersonal and communication skills are essential.
• Critical thinking and problem-solving abilities are needed.

Responsibilities

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student-teacher attendances, etc.)
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro-actively come with improvement ideas
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results

Skills

Communication skills

Time management

Problem solving

Education

Bachelor’s degree

Job description

Job Descriptions

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student-teacher attendances, etc.)
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro-actively come with improvement ideas
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results

Job Requirements

• Relevant bachelor’s degree
• Former business / operations / sales experience preferred
• Good understanding of business metrics and KPIs
• Good time-management skills, Great interpersonal and communication skills.
• Critical thinker and problem-solving skills