Account Receivable Collection

POINTSTAR (PSID); Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A cloud solutions provider in Jakarta Utara is seeking a Collections Specialist to manage customer payments and reports. You will set up collection tools, prepare financial reports, and maintain customer relationships. The ideal candidate has at least 2 years of experience in the banking industry, excellent communication skills, and knowledge of collection strategies.

Qualifications

• Minimum 2 years of experience in the Banking and/or multi-finance industry.
• Must demonstrate a track record in improving the loan portfolio quality.

Responsibilities

• Set up Collection tools for future needs.
• Prepare reports for Finance and Sales team.
• Record customer payments into the system.
• Create invoices for customers.
• Maintain communication with customers to avoid collection issues.
• Build relationships with all customers.

Skills

Collection strategy

Excellent communication skills

Computer literacy

Interpersonal skills

Education

Diploma Degree / College Graduates

Job description

Responsibilities

• Set up Collection tools such as WhatsApp Business, Company Email and company number that can be traced for future needs.
• Prepare a report for the Finance and Sales team, including recommendations from the collection point of view for further action.
• Record customer payment into the system.
• Create an Invoice for customers.
• Prepare AR aging report and collection report on monthly basis along with collection recommendation for further action from the Finance department.
• Do a collection forecast on a weekly basis.
• Maintaining the collection from customers and ensuring that there is no collection issue will hold company operations.
• Build a good relationship with all customers.
• Coordinate with Sales & Sales Admin to ensure that invoicing and collection flow run smoothly.
• Ad hoc finance-related (if any).

Requirements:

• Male/Female.
• Minimum Diploma Degree / College Graduates.
• Experience of at least 2 years in the Banking and/or multi-finance industry.
• A hand on and persistent collections expert, and also familiar with collection strategy.
• Excellent communication skills, both verbal and written.
• Creative in negotiating repayment terms and methods.
• Demonstrate a track record in improving the loan portfolio quality of unsecured cash and white goods loan products in banks and/or multi-finance companies.
• A team player with good interpersonal skills.
• Computer literacy is a must.
• What\'s your expected monthly basic salary?

About PointStar

At PointStar, we transform business organizations across the globe with industry-leading cloud services from technology giants.

Founded in the Year 2008 in Singapore, PointStar is one of the region’s earliest technology providers in cloud solutions. We have transformed over 3,000 business organizations across the globe with industry-leading cloud services from technology giants like Google Cloud, Oracle NetSuite, Cisco and more.

PointStar has expanded beyond Singapore with establishments in Indonesia and Malaysia. We now have more than 250 employees across 3 countries and 7 offices.

At PointStar, we are guided by the core values that shape our culture and the way we work:

• To create and add value to our customers’ business.
• To maintain the highest standards of professionalism in everything we do.
• To equip our people with deep product knowledge.
• To practice continuous improvement in every area of our business.
• To place customer satisfaction as our number one priority.