Workplace Analyst - Hong Kong (VN3069)

Marex; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Marex is seeking a proactive front desk and administrative support professional in Hong Kong. The role involves greeting clients, managing the main hotline, handling mail and packages, and providing clerical support to ensure smooth day-to-day operations.

You will operate within a compliance-minded environment under applicable regulatory requirements. Key responsibilities include coordinating calendars, managing meetings, restocking supplies, and supporting internal/external events while

Qualifications

• Excellent verbal and written communication skills.
• Collaborative team player with a proactive attitude.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of regulatory/compliance expectations in a corporate setting.

Responsibilities

• Welcome clients and visitors at reception and direct them to staff.
• Answer calls, take messages and respond to general inquiries.
• Sort mail, coordinate couriers and assist with clerical tasks.
• Manage calendars, appointments and meeting logistics.
• Maintain office supplies and ensure a tidy, safe workplace.
• Assist with staff and client events and visitor compliance records.

Skills

Verbal communication

Written communication

Team collaboration

Multitasking

Adaptability

Tools

Microsoft Outlook

Excel

Word

Job description

Marex has unique access across markets with significant share globally both on and off exchange.

The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and itstechnology-led service provides access to all major exchanges, order-flow management via screen,voice and DMA, plus award-winning data, insights and analytics.

The workplace department acts as the operational backbone of the business, dedicated to maximizing efficiency and maintaining a productive work environment.

Role Summary

Manage front desk & reception, greeting visitors, answering main hotline, and handlingincoming/outgoing mail and packages. Provide essential clerical and administrative support to ensuresmooth day-to-day business operations. Duties includeAll employees are expected to understand and comply with any Sarbanes Oxley operationalrequirements relevant to their role.

Overall Responsibilities

• Welcome clients and visitors at reception, determine their needs and direct them to the appropriatestaff members
• Answer and direct incoming phone calls, take accurate messages, and respond to general emailinquiries.
• Sort and distribute incoming mail, prepare outgoing courier, and assist with clerical tasks.
• Coordinate meeting calendars, schedule appointments, and manage booking logistics.
• Monitor office levels, order restocks and maintain inventory for pantry food & beverage supplies,stationery, and corporate merchandise.
• Ensure the workplace is well-maintained with basic upkeep, minor repairs, and ensuring a safe, tidyworkspace.
• Coordinate ordering and delivery of group purchases for client gifts (e.g. mooncakes, Christmashampers).
• Provide general clerical and administrative assistance to staff and management.
• Assist with logistics for internal staff events and external client events.
• Monitor and record visitor entries to maintain accurate Compliance records.
• Issue, track, and maintain staff access cards, coordinating replacements when needed.
• Source and liaise with vendors to meet office needs efficiently.

Standard Responsibilities

• Ensuring compliance with the company’s regulatory requirements under the MAS.
• Adhere to the operational risk framework for your role ensuring that all regulatory or companydetermined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflectingCompany Values.
• At all times with Marex’s Code of Conduct.
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role orany other activities for which you have any level of responsibility.
• To report any breaches of policy to Compliance and/ or your supervisor as required.
• To elevate risk events immediately.
• To provide input to risk management processes, as required.
• The Company may require you to carry out other duties from time to time

Competencies, Skills and Experience

Competencies

• Excellent verbal and written communication skills to interact with clients and team membersprofessionally.
• A collaborative team player, approachable, self-efficient and influences a positive work environment
• Ability to multitask, prioritize daily tasks, and work in a fast-paced environment.
• Resilient in a challenging, fast-paced environment
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

Skills and Experience

• Problem solving skills
• Working knowledge of office software (Microsoft Outlook, Excel, Word, etc.)
• Experience working in a regulated environment and knowledge of the risk and compliancerequirements associated with this.

Company Values

Acting as a role model for the values of the Company:

Be collaborative - by working together across the organization, we foster teamwork, can better respondto challenges and successfully deliver for our clients

Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these valueswhen working with all our clients, colleagues and other stakeholders

Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase ourefficiency and create innovative solutions for our clients. We are interested in the world around us andinquisitive about understanding the challenges and opportunities our clients face.

Be respectful – how we treat each other, and our clients says everything about who we are. We alwaysact respectfully and treat people fairly in everything we do.

Nurture talent – we aim to grow our own talent and make Marex the place ambitious, hardworking andtalented people choose to build their career. This means giving and taking stretch opportunities, takingrisks, and committing to career development and support – for ourselves and our teams.

Conduct Rules

You must:

• Act with integrity
• Act with due skill, care and diligence
• Be open and cooperative with the FCA, the PRA and other regulators (where applicable)
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standard of market conduct
• Act to deliver good outcomes for retail customers