WeLab Bank - Senior Manager, PMO (Tech)

WeLab Bank; Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Learning and development stipend

Wellness and happiness programs

Open plan office with free food and茶飲

Job summary

WeLab Bank is seeking a Senior Manager, PMO to lead end-to-end planning, execution and success of the bank’s technical projects. You will serve as the central point of accountability for the tech project portfolio, ensuring initiatives deliver business value, are on time and high quality.

You will oversee the portfolio, coordinate with product, business units, and technical teams to ensure high‑quality deliverables and alignment across all stakeholders.

Qualifications

• Degree or above in Information Technology / Business Administration or related field.
• At least 15 years of professional experience in Information Technology PMO or project delivery in Banking / Financial Services Industries.
• Experience in agile teams with software engineering practices (automated testing, TDD, CI) is preferred.
• PMP, Certified Scrum Master, ITIL knowledge an advantage.
• Strong project management methodologies and lifecycle understanding.
• Proficiency in risk identification, assessment and mitigation.
• Understanding of technology deliverables and architecture principles.
• Ability to analyze project data to identify trends, issues and improvement opportunities.
• Fluent in English, Cantonese and Mandarin with excellent communication skills.

Responsibilities

• Oversee end-to-end planning, execution and success of WeLab Bank’s technical projects.
• Act as central point of accountability for the tech project portfolio.
• Ensure initiatives deliver business value, are on time, and meet quality standards.
• Coordinate with product, business units and technical teams to ensure high-quality deliverables.
• Manage schedules, dependencies, risks and stakeholder communications.
• Translate business requirements into bank-grade system implementations meeting regulatory and security standards.
• Lead agile delivery and promote automated testing and CI practices where appropriate.
• Oversee change control and corrective operations in production to minimize risk.
• Continuously optimise project management processes and identify team skill gaps for training and mentorship.

Skills

Agile mindset

Problem solving

Adaptability

Team player

Curiosity

Resilience

Quality focus

Communication

Mentorship

Education

Degree in Information Technology or Business Administration

Tools

PMP certification

Certified Scrum Master

ITIL knowledge

Job description

• You will act as the central point
• PMP, Certified Scrum Master, ITIL knowledge
• Oversee the portfolio of technical projects

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab!

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart‑working individuals who are just as passionate as we are about making financial services enjoyable.

Join us to build a better financial future for everyone!

About You

• You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
• You enjoy doing purpose-led and meaningful work
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values
• No task is off limits for you
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you
• You don't shy away from challenges and can bounce back from setbacks

About The Role

• As Senior Manager, PMO, you will be responsible for leading the end‑to‑end planning, execution, and success of WeLab Bank’s technical projects. You will act as the central point of accountability for the tech project portfolio, ensuring that initiatives are aligned with business value, delivered on time, and of high quality.

What you’ll do and what success looks like in this role

• Oversee the portfolio of technical projects to optimize resource allocation and priorities initiatives that deliver the greatest value to the bank.
• Own end‑to‑end project delivery, from planning and requirements translation through to live production, including timely identification and resolution of risks and issues
• Work closely with product teams, business units, and technical teams to ensure high‑quality deliverables and alignment across all stakeholders
• Manage project schedules, dependencies, and constraints, and communicate status, risks, and decisions clearly and proactively to project stakeholders.
• Ensure business and product requirements are translated into practical, bank‑grade system implementations that meet regulatory, security, and operational standards.
• Take ownership and accountability for project deliverables, including scope, quality, and timeliness.
• Lead agile delivery and continuously improve ways of working, ensuring software delivery follows recognized engineering practices such as automated testing, continuous integration, and test‑driven development where appropriate.
• Manage overall deliverable change control and oversee corrective operations in production, ensuring controlled, traceable, and low‑risk updates.
• Continuously optimised project management processes to enhance efficiency and effectiveness.
• Identify skill gaps within project teams and implement training programs to address them.
• Provide mentorship and guidance to project managers and team members.

What Is Required And What We’re Looking For

• Degree or above in Information Technology / Business Administration or related field.
• At least 15 years of professional experience in Information Technology PMO or project delivery in Banking / Financial Services Industries.
• Experienced in working in an agile team with software engineering practices like automated testing, test-driven development, continuous integration, etc. is preferred
• PMP, Certified Scrum Master, ITIL knowledge an advantage.
• Comprehensive understanding of project management methodologies and project lifecycles.
• Proficiency in identifying, assessing, and managing project risks.
• Good understanding of technology project deliverables and architecture design and principles
• Ability to analyse project data to identify trends, issues, and opportunities for improvement.
• Adaptability to changing project requirements and business priorities.
• Effective communication with stakeholders at all levels of the organization.
• Ability to present complex information in a clear and understandable manner.
• Fluent in English, Cantonese and Mandarin with excellent written and verbal communication skills.

Perks And Benefits To Enrich Your Experience At WeLab

• Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
• Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends
• Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge
• Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc.
• A big and contagious smile on everyone’s face to make you happier :)

WeLab’s Awards & Recognitions

• Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong
• CNBC Disruptor 50: the only Hong Kong-based company on the list
• Financial Times Asia-Pacific High-Growth Companies: #2 in ranking
• The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking

We offer a competitive salary package to the successful candidate.