WeLab Bank - Associate Product Manager (Unsecured Lending)

WeLab Bank; Hong Kong; On-site; HKD 300,000 - 450,000; Full time

Benefits offered by this job

Learning and development stipend

Wellness and happiness activities

Flexible time off

Comfortable office environment

Social activities and stocked pantry

Job summary

WeLab Bank in Hong Kong is seeking a Product Manager to lead the development and management of loan products. You will work closely with various teams to implement strategies that enhance customer experience and optimize processes while analyzing market trends for growth opportunities.

The ideal candidate has a degree in Business Administration or equivalent, with at least 3 years of product management experience in the lending business. Proficiency in English and Chinese is required.

Join us to contribute to innovative financial solutions while enjoying a supportive work environment filled with perks.

Qualifications

• Minimum 3 years relevant experience in product management.
• Experience in personal lending business or banking/credit card business is a plus.
• Comfortable working with data and numbers.

Responsibilities

• Support developing strategies for lending business goals.
• Lead design and launch of new loan products.
• Manage product lifecycle for existing loan products.
• Analyze and optimize digital loan application and approval workflows.
• Foster collaboration between various departments for business initiatives.
• Use data analytics to improve credit policies and risk strategies.
• Monitor market trends for growth opportunities.
• Conduct performance analysis on business initiatives.

Skills

Analytical skills

Communication skills

Data-driven decision making

Product management

Growth hacking

Fluency in English and Chinese

Education

Degree in Business Administration or equivalent

Job description

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.

About You

• You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
• You enjoy doing purpose-led and meaningful work
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values
• No task is off limits for you
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you
• You don't shy away from challenges and can bounce back from setbacks

What you’ll do and what success looks like in this role

• Support the team in developing strategies and executing initiatives to meet lending business goals.
• Lead the ideation, design, development, and launch of new loan products and features.
• Manage the entire product lifecycle for existing loan products, ensuring competitiveness and profitability.
• Continuously analyze and optimize the digital loan application, approval, and disbursement journey for superior customer experience (UX/CX) and conversion rates.
• Foster strong collaborative relationships between Business, Technology, Credit Risk, Operations, Compliance & Marketing to ensure alignment and successful execution on business initiatives.
• Use data analytics to propose and justify data-driven adjustments to credit policies, and risk strategies to optimize acceptance rates, risk-adjusted returns, and portfolio growth.
• Continually monitor market trends and competitor partnerships to identify new growth opportunities.
• Conduct analysis on business performance and evaluate programs’ effectiveness to ensure that initiatives are measurable and reportable

What Is Required And What We’re Looking For

• Degree holder in Business Administration or equivalent disciplines
• Minimum 3 years relevant experience; Product management experience gained from personal lending business, banking/credit card business will be a plus
• Demonstrated analytical experience and sound business judgment; Comfortable with data and numbers
• Experience in growth hacking, managing business lines, partnerships or products
• Excellent communication skills with an ability to distil complex issues into structured frameworks and concrete action plans
• Entrepreneurial self-starter who can work in a fast-paced environment with minimal supervision
• A curious and questioning mind
• Spoken and written fluency in English and Chinese

Perks And Benefits To Enrich Your Experience At WeLab

• Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
• Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing, complemented by happiness dollars (basically, an extra stipend!) to spend on anything that makes you happy. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends.
• Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge
• Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc.

WeLab’s Awards & Recognitions

• Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong
• CNBC Disruptor 50: the only Hong Kong-based company on the list
• Financial Times Asia-Pacific High-Growth Companies: #2 in ranking
• The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking

We offer a competitive salary package to the successful candidate.