VP, Cloud Operations & Platform Resilience

Hong Kong Exchanges & Clearing Ltd; Hong Kong; On-site; HKD 2,000,000 - 3,000,000; Full time

Job summary

Hong Kong Exchanges & Clearing Ltd seeks an experienced technology leader to join Cloud Platform Services as Vice President, Cloud Operations. You will lead Cloud Operations across AWS, Alibaba Cloud, and Google Cloud Platform, driving IaC adoption and automation to improve reliability and compliance for HKEX’s critical applications.

The role entails overseeing production operations, incident management, capacity planning and ensuring security, uptime and regulatory alignment across multi-cloud

Qualifications

• University degree in Computer Science, IT, Engineering or related discipline.
• Substantial experience in cloud infrastructure, technology operations, production support or IT service management.
• Proven production support experience with enterprise cloud platforms (AWS/Alibaba Cloud/GCP) is essential.
• Strong experience with high availability, resilience, security and recovery for production systems.
• Knowledge of incident, problem, change, capacity, configuration and service lifecycle management.
• Hands-on understanding of observability, cloud security, IAM, networking, backup/DR, vulnerability management and patching.
• Experience with Infrastructure-as-Code, Terraform, CI/CD, cloud automation and Policy-as-Code.

Responsibilities

• Lead the Cloud Operations team for day-to-day operation of cloud platforms.
• Ensure availability, stability, performance, security and resilience of cloud environments for critical apps.
• Establish observability: monitoring, logging, alerting, dashboards and proactive degradation detection.
• Govern capacity planning, demand forecasting and quotas for workloads.
• Oversee platform lifecycle: patching, upgrades, obsolescence and end-of-support risks.
• Lead major incident and problem management with root-cause analysis and preventive actions.
• Ensure change, release and production-readiness controls for new cloud services.
• Maintain operations in line with HKEX standards, security and regulatory requirements.
• Oversee backup, DR and resilience exercises.

Skills

Cloud Operations leadership

Site Reliability Engineering

Observability

Infrastructure-as-Code

Terraform

CI/CD

Kubernetes

Cloud security

Incident management

Vendor management

Education

Bachelor's degree in Computer Science/Engineering or related

Tools

AWS

Alibaba Cloud

GCP

Kubernetes

Terraform

Job description

Hong Kong Exchanges & Clearing Ltd seeks an experienced technology leader to join Cloud Platform Services as Vice President, Cloud Operations. You will lead Cloud Operations across AWS, Alibaba Cloud, and Google Cloud Platform, driving IaC adoption and automation to improve reliability and compliance for HKEX’s critical applications.

The role entails overseeing production operations, incident management, capacity planning and ensuring security, uptime and regulatory alignment across multi-cloud