VIP Crypto Product Manager - Strategy & Loyalty

OKX

Hong Kong

On-site

HKD 900,000 - 1,300,000

Full time

11 days ago

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Benefits offered by this job

Competitive total compensation package

Various team building programs and公司

Wellness and meal allowances

Comprehensive healthcare schemes for员工

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Job summary

OKX is seeking a VIP Product Manager to craft a compelling VIP proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmap, uniting Trading, Earn, Assets products, benefits, and personalized experiences for this client segment.

Working with VIP Relationship Managers and teams across Product, Design, Engineering, Operations, and Risk, you will translate client insights into products and tools that support acquisition, engagement, and

Qualifications

Bachelor's degree or equivalent experience with 10+ years in product management or strategy.
Strong understanding of crypto and Web3, esp. exchange products and loyalty programs.
Experience building products for high-net-worth clients at crypto exchanges or financial institutions.
Sound commercial judgment and cross-team delivery track record.
Data-driven decision making, with ability to prioritize and measure outcomes.
Fluency in English; other languages and cross-market experience are a plus.

Responsibilities

Define VIP product strategy, roadmap, and value proposition with clear differentiation.
Develop VIP offerings and benefit programs across exchanges products and services.
Partner with VIP Relationship Managers to understand client needs and improve tools and experiences.
Design customer lifecycle journeys, campaigns, and CRM capabilities for acquisition and retention.
Collaborate with Design, Engineering, Operations, Risk and other teams to meet regulatory requirements.
Use client feedback and market data to prioritize improvements and measure results (adoption, trading activity, AUM).
Track competitor offerings and regional market developments to tailor VIP propositions.