Upper House Hong Kong - Restaurant & Bar Executive

Swire Hotels; Hong Kong; On-site; HKD 200,000 - 340,000; Full time

Benefits offered by this job

Complimentary room nights

Wellness programme

Discounts at restaurants, bars, and sp

Job summary

Upper House Hong Kong is seeking a Restaurant & Bar Executive to support front and back of house teams, ensuring guests enjoy a seamless, fun experience in a luxurious setting overlooking Admiralty. You’ll thrive on hospitality energy and a fast-paced environment.

You will handle monthly reports, coordinate menus for events, maintain communications, and perform administrative duties under the department head, contributing to service excellence and guest satisfaction every day.

Qualifications

• Minimum 2 years of solid office administration experience.
• Diploma or higher; hospitality school or training preferred.
• Proficient in MS Office with strong English speaking and writing skills.

Responsibilities

• Prepare monthly reports and reimbursement forms for the restaurant & bar team
• Print and update menus for events, festivals and private functions
• Maintain good communication with different parties
• Complete administrative functions as assigned by the managers
• Handle the daily flow of incoming and outgoing telephone calls and messages
• Perform any other reasonable duties as required by the department head

Skills

Office administration

MS Office / Computer skills

English proficiency

Education

Diploma or above; hotel school or hospitality training

Tools

Microsoft Office

Job description

Upper House Hong Kong - Restaurant & Bar Executive

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role supports passionate front and back of house team members to provide our guests with great and fun R&B experiences. We bring life to our House, radiate enthusiasm in the kitchens and blast music through the speakers. Those who are a people’s person, warm-hearted and sharp and quick on your feet will enjoy the role.

Key Responsibilities

Welcome to the core of what being a Restaurant & Bar Executiveis all about!

Here’s the quick lowdown on what you’ll do day-to-day:

• Prepare monthly reports and reimbursement forms for the restaurant & bar team
• Print and update menus for events, festivals and private functions
• Maintain good communication with different parties
• Complete administrative functions as assigned by the managers
• Handle the daily flow of incoming and outgoing telephone calls and messages
• Perform any other reasonable duties as required by the department head

Requirements

Here’s exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

Minimum 2 years’ solid office administration experience

Familiar with computer system and application software, such as Microsoft Office. Effective interpersonal skill. Proficient in MS Office; Good knowledge of English in speaking and writing

Diploma or above; Graduate from hotel school or hospitality training institute is preferred

The Cherries on Top (Nice-to-Haves):

Self-motivated and well-organised

Independent & able to work in a face-paced environment

We’ve kept it short and sweet – just the essentials you’ll need.

What We’re Looking For: The Soul Behind the Skillset

Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you’ve been wanting to join? If your answer is a clear 'YES,' we’re excited to get to know you better.

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Join our wellness programme to elevate your mental and physical wellbeing!
• Enjoy discounts at our restaurants, bars, and spa -- at all locations!
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
• We offer attractive benefits and excellent career development opportunities to our team members.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.