Underwriting Manager (Personal Lines & New Product / General Insurance)

Zurich Insurance; Hongkong; Hybrid; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work arrangement

Location: Hong Kong

Job summary

A leading insurance provider in Hong Kong seeks an experienced Underwriting Manager for Personal Lines and new product development. You will drive the underwriting performance, managing a diverse portfolio while leading strategy development. Ideal candidates will have 5 years in the insurance industry and excellent communication skills, with proficiency in English and Cantonese. This full-time role offers a hybrid working arrangement within a mid-senior level position.

Qualifications

• 5 years related working experience in insurance industry.
• Familiar with a wide range of General Insurance products.
• Proficiency in spoken and written English & Chinese (Cantonese a must; Mandarin is highly preferred).

Responsibilities

• Manage portfolio for non-Motor, non-A&H.
• Lead development of underwriting strategy.
• Identify opportunities and risks using data.
• Design innovative products and services based on market trends and distribution dynamics.
• Collaborate with internal stakeholders to meet business objectives and ensure standards.
• Coordinate with local underwriting teams to maintain consistent underwriting standards.

Skills

Communication skills

Negotiation skills

Customer-oriented

Interpersonal skills

Decision-making ability

Education

Degree holder

Tools

PC software

Job description

Underwriting Manager (Personal Lines & New Product / General Insurance)

Join to apply for the Underwriting Manager (Personal Lines & New Product / General Insurance) role at Zurich Insurance.

Job Summary

This role leads, drives and is accountable for the underwriting strategy and performance of Personal Lines (excluding Motor and A&H) under the Retail segment in Hong Kong Business Unit, ensuring alignment with overall business objectives.

Job Accountabilities

• Manage the portfolio for non-Motor, non-A&H and support Personal Lines new product development.
• Lead the development of the underwriting strategy for Personal Lines (non-Motor and non-A&H) and oversee execution to deliver the required portfolio performance.
• Identify opportunities and risks, using data and insights to make informed decisions and implementing changes as needed to achieve desired outcomes.
• Leverage the knowledge of market trends and distribution dynamics, and design new products and services.
• Collaborate closely with internal stakeholders to deliver the business objectives.
• Work with local underwriting teams to ensure consistency and adherence to underwriting standards.

Job Qualifications

• Degree holder preferably with 5 years related working experience in insurance industry.
• Familiar with a wide range of General Insurance products.
• Insurance Professional Qualification is an added advantage.
• Knowledge of GI underwriting and operations is highly preferred.
• Proficiency in spoken and written English & Chinese (Cantonese a must; Mandarin is highly preferred).
• Customer-oriented with good communication and complaint handling skills a must.
• Strong interpersonal, communication and agent relationship management skills.
• Good negotiation and presentation skills.
• Decision-making ability.
• A good team player with ‘Can‑do’ attitude.
• Be able to articulate how to prioritize and work to deadlines.
• Desire to learn and be flexible to business change.
• Common sense.
• Knowledge on PC software.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique – that’s what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.

• Location: HK - Hong Kong
• Remote working: Hybrid

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business

Industries

Insurance and Financial Services