Training Specialist - Digital Learning & CPD Programs

AXA Group; Hong Kong; On-site; HKD 300,000 - 520,000; Full time

Job summary

AXA Hong Kong and Macau is seeking a Training Specialist to deliver IIQE and foundation training programs and to assist in developing training initiatives aligned with AXA culture and business goals.

The role also covers designing digital training materials, managing training logistics, and driving CPD accreditation programs while supporting product launch training and ongoing content updates.

Qualifications

• University degree of any discipline.
• FLMI, CII and insurance qualification preferred.
• At least 2 years in sales or agency training in life insurance and/or general insurance.
• Excellent communication and interpersonal skills.
• Good presentation and course facilitating skills.
• Work under pressure and self-motivated.
• Good command of both spoken and written English and Chinese.
• Good PC skills in Word, Excel and PowerPoint.

Responsibilities

• To deliver IIQE and foundation training programs.
• To assist the team head to develop and deliver training programs.
• To assist the design and revamp of training programs with materials to meet the AXA culture and business goal.
• To design and develop digital training materials (E learning, video shooting etc).
• To participate assigned projects to drive business desired results.
• To prepare the trainers guide to ensure standardized delivery of the course; the contents should illustrate clearly the following: learning points, methodology; linkage; relating the guide to all teaching materials and documents and materials checklist.
• To provide support on training administration and logistics including training rooms and equipment maintenance, training materials preparation and inventory control.
• To design, develop and deliver in house CPD accreditations programs as well as recommend, review and maintain external CPD programs.
• To assist senior for the product launch training development.
• To update the training materials.
• To assist the team head to organize training events to strengthen sales knowledge and skills.
• To monitor and track training effectiveness.

Skills

Communication skills

Interpersonal skills

Presentation skills

Facilitation skills

Under pressure

Bilingual English/Chinese

MS Word

MS Excel

PowerPoint

Education

University degree (any discipline)

Tools

Word

Excel

PowerPoint

Job description

AXA Hong Kong and Macau is seeking a Training Specialist to deliver IIQE and foundation training programs and to assist in developing training initiatives aligned with AXA culture and business goals.

The role also covers designing digital training materials, managing training logistics, and driving CPD accreditation programs while supporting product launch training and ongoing content updates.