Trading Platform Support Specialist

Luxoft; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Luxoft in Hong Kong seeks an experienced Trader Support professional to join a global team supporting production trading, post-trade and PnL systems. You will participate in the release process to ensure timely delivery of high-quality software.

The role requires strong Linux, AWS, Kafka, FIX protocol knowledge and hands-on scripting with Bash/Python/Perl, plus excellent communication with traders and senior management.

Qualifications

• At least 5+ years of application support experience.
• Comfortable with Client/server architecture, Linux OS, AWS and a good working knowledge of Kafka messaging / docker containerization.
• Proficiency with Bash; a scripting language such as Python or Perl would be beneficial.
• Detailed practical knowledge of FIX protocol.
• Experience using relational Databases (eg MySQL, MS SQL).
• Good knowledge of trade flow, asset classes and trade life cycle.

Responsibilities

• Work as part of a Global team ('follow the sun' model), to manage trading and risk platform readiness: pre-trading through to post-trade and reconciliation systems.
• Monitor and support end to end transaction flow across the trading platform.
• Identify, analyze, and correct alerts & issues to minimize trade flow impact and preempt outages.
• Incident management: communicate incidents and outages to key business stakeholders and portfolio managers; create PM reports to track mitigation tasks.
• Problem tracking - identify and steer issues through to resolution.
• Communicate with Investment management, Portfolio managers, Operations, Development, Compliance and Infrastructure teams.

Skills

Trader Support

Linux

AWS

Kafka

Docker

Bash

Python

Perl

FIX protocol

Relational Databases

Trade lifecycle

Communication

Atlassian stack

Tools

JIRA

Confluence

Service Desk

Job description

Luxoft in Hong Kong seeks an experienced Trader Support professional to join a global team supporting production trading, post-trade and PnL systems. You will participate in the release process to ensure timely delivery of high-quality software.

The role requires strong Linux, AWS, Kafka, FIX protocol knowledge and hands-on scripting with Bash/Python/Perl, plus excellent communication with traders and senior management.