Technical Consultant

Workday; Hong Kong; Hybrid; HKD 520,000 - 680,000; Full time

Job summary

Workday in Hong Kong is seeking a passionate Technical Consultant to serve as the primary liaison for technical inquiries, internally and with clients. You’ll present our technology, design solutions for client obstacles, and address their requirements with assurance and efficiency.

You will act as the professional source for integration across project implementation including Pre-sales, Sales & Post-sale for new and existing clients.

Qualifications

• 3+ years of experience in technical or Project Implementation Management.
• Experience with configuration tools and ability to fulfill technical tasks.
• Strong analytical skills, thorough understanding, and ability to interpret client business needs and translate them into application and operational requirements.
• Excellent verbal, presentation, and written communication skills.
• Industry/Product knowledge of HR Tech Industry.
• Team player with self-management skills, strong decision making, adept at executing projects from scratch, and collaborating with cross-company stakeholders within a specific time.
• Demonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, identify and solve technical and operational issues during implementation.

Responsibilities

• Act as the professional source for integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients.
• Work with clients and partners to solve technical challenges regarding their unique environment and requirements.
• Lead improvements and enabling our sales and engineering process, creating documentation, whitepapers, and other supporting material for internal and client usage.

Skills

Technical consulting

Client requirement translation

Analytical thinking

Verbal and written communication

Tools

Configuration tools

Job description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you’re building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

We are looking for a passionate and experienced Technical Consultant adept at serving as the primary liaison for technical inquiries, both internally and with our esteemed clients. You’ll be pivotal in presenting our technology, devising solutions for client obstacles, and addressing their queries and requirements with assurance and efficiency.

• Act as the professional source for integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients
• Work with clients and partners to solve technical challenges regarding their unique environment and requirements.
• Lead improvements and Enabling our sales and engineering process (via tools, processes, and other initiatives), Creating documentation, whitepapers, and other supporting material for internal and client usage.

About You

Basic Qualifications:

• 3+ years of experience in technical or Project Implementation Management

Other Qualifications:

• Experience with configuration tools and ability to fulfill technical tasks
• Strong analytical skills, Thorough understanding, and capability to interpret client business needs and translate them into application and operational requirements
• Excellent verbal, presentation, and written communication skills
• Industry/Product knowledge of HR Tech Industry
• Team player with self-management skills, strong decision making, adept at executing projects from scratch, and collaborating with cross-company stakeholders within a specific time.
• Demonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, Identify and solve technical and operational issues during implementation

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.