Team Manager, Anti-Fraud

Lalamove; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

A logistics technology company in Hong Kong is seeking a Team Manager to lead the Anti-Fraud team. This role involves designing fraud detection systems, collaborating with various departments, and managing team members. The ideal candidate will have over 5 years of experience in risk management and team leadership, along with strong data analysis skills. Responsibilities include overseeing risk operations, leading investigations, and fostering a culture of trust and safety in the workplace. This position offers an opportunity to make a significant impact on the company's operations.

Qualifications

• 5+ years of experience in leading Anti-Fraud/Risk Management teams.
• Strong background in risk analysis and operational support.
• Excellent interpersonal and communication skills.

Responsibilities

• Design and oversee the technical roadmap for automated fraud detection.
• Lead communication on risk/fraud/security issues.
• Manage team resources and foster a collaborative work environment.

Skills

Risk management

Data analysis

Team leadership

Communication skills

SQL proficiency

Job description

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head‑on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and now have our sights on bringing our best‑in‑class technology to the rest of the world.

As a Team Manager at Lalamove, you’ll play a key role in shaping our Anti‑Fraud team and strengthening the trust that powers our platform. This is a chance to lead a dynamic group dedicated to identifying risks, preventing fraud, and protecting the integrity of our operations. You’ll guide the team’s priorities, support project execution, and foster collaboration that keeps our defences sharp and effective. Working closely with colleagues across HQ and local markets, you’ll help align strategies, enhance fraud detection systems, and share valuable insights with senior management.

What you’ll do

• Design and oversee the technical roadmap for automated fraud detection rules, risk scoring models, and real‑time monitoring alerts.
• Lead communication on potential risk/fraud/security issues within the local markets.
• Lead the technical investigation into sophisticated fraud attacks and deploy immediate countermeasures.
• Collaborate closely with senior management, local operations, engineering, legal, compliance to align and deliver effective and measurable risk management operations.
• Develop and nurture a diverse team in 1+ location that aligns with local business needs and HQ's risk management. Key deliverables include but not limited to: deliver effective risk management strategy and operations; continuously improve fraud detection and counter measurements.
• Manage team resources and personnel, including optimizing resource planning, coaching, motivating, and supervising team members.
• Promote a culture of risk management, safety, and performance and foster a collaborative and self‑organizing work environment.

What we are looking for

• 5+ years of experience in leading and mentoring an Anti‑Fraud/Risk Management/Trust & Safety team. Platform experience is highly preferred.
• Strong hands‑on background in risk management, risk analysis, anti‑fraud compliance, and operational support.
• Strong data analysis skills, proficient in SQL/scripting and querying logs and databases.
• Proven ability to collaborate with senior management, local operations, and product management to ensure alignment with Anti‑Fraud and risk management vision and smooth operational support.
• Proven ability to communicate technical status updates clearly to business stakeholders with a strategic mindset.
• Excellent interpersonal skills.
• Ability to speak Chinese a plus.

To all candidates—Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice