System Analyst (SAP, RPA) (Pharmaceutical)

Classy Wheeler Limited; Hong Kong; On-site; HKD 350,000 - 450,000; Full time

Job summary

A leading integrated healthcare solutions company is seeking a System Analyst (SAP, RPA) to provide operational support for core technology systems and ensure optimal performance. The role requires at least 3 years of experience, strong analytical and communication skills, and a Bachelor’s degree in IT or related fields. Proficiency in both English and Chinese is necessary. Previous experience in the Pharmaceutical industry is preferred. This position offers a permanent contract with opportunities for professional growth.

Qualifications

• 3+ years of experience in operations technology or system operations.
• Strong understanding of SAP modules and configuration processes.
• Prior experience in FMCG or Pharmaceutical industry preferred.

Responsibilities

• Provide support for core operations technology and enterprise systems.
• Oversee updates and support across various SAP modules.
• Participate in system integration projects including User Acceptance Testing.

Skills

Analytical skills

Communication skills

Problem-solving skills

Proficiency in English and Chinese

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

Tools

SAP

Robotic Process Automation (RPA)

Power BI

Tableau

Job description

System Analyst (SAP, RPA) (Pharmaceutical)

Client Description

Company Description: A leading integrated healthcare solutions company in Asia, offering world-class distribution, digital, and commercial services to support the region's growing healthcare needs. The company operates across 17 markets, working with over 450 clients, including top global pharmaceutical firms.
Location: Tuen Mun, Tuen Mun District
Nature: Permanent

Job Description

• Provide operational support and enhancement for core operations technology and enterprise systems, with a strong focus on SAP and automation platforms.
• Oversee daily configuration updates and provide operational support across SAP EWM, HANA, MM, and SD modules.
• Collaborate effectively with functional and cross-functional teams to maintain system stability and optimize performance.
• Troubleshoot and resolve issues related to Master Data Governance (MDG), Robotic Process Automation (RPA), and other related operations technology platforms.
• Participate actively in system integration projects, including User Acceptance Testing (UAT) and deployment.
• Design and deliver comprehensive training materials and conduct training sessions for end-users and stakeholders.
• Contribute to cross-functional projects and initiatives to drive system improvements and address ad hoc business needs.

Job Requirements

• Possess a Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Have at least 3 years of experience in operations technology, system operations, or technology support within operational environments.
• Demonstrate a strong understanding of SAP modules and configuration processes.
• Proven experience with MDG (Master Data Governance), RPA (Robotic Process Automation), and data dashboard tools like Power BI or Tableau.
• Exhibit strong analytical, communication, and problem-solving skills.Ability to work independently and manage multiple priorities effectively in a dynamic and fast-paced setting.
• Proficiency in both written and spoken English and Chinese (including Mandarin).
• Prior work experience in the Fast-Moving Consumer Goods (FMCG) or Pharmaceutical industry is preferable.
• Familiarity with Programmable Logic Controller (PLCs) integrated with Enterprise Warehouse Management System (EWM) or Warehouse Execution System (WES) is a plus.