System Analyst

Delken Group Limited; Sha Tin; On-site; HKD 480,000 - 720,000; Full time

Job summary

Delken Group Limited, a statutory body in Hong Kong, seeks a System Analyst to drive system design, integration projects and technical analysis. You will collaborate with vendors and user teams, translate requirements into functional solutions, and support business objectives with data-driven BI insights.

The role requires strong MS Dynamics CRM experience, SharePoint Online, Power Platform and API integration, plus excellent communication in English and Chinese.

Qualifications

• Degree holder in Computer Science, Information Technology, System Engineering or related disciplines
• 8+ years of experience in design, development, testing and system release in MS Dynamics CRM and API integration
• Hands-on experience in Microsoft Dynamics CRM, SharePoint Online, Power Platform, Azure system design and API integration
• Knowledge in low-code platforms and ability to model in MS Power BI will be an advantage
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Good command of written, spoken English and Chinese

Responsibilities

• Design, analyse and manage system projects and integration tasks
• Coordinate with vendors and user teams for requirements and deliverables
• Develop and review requirements, specifications and business processes
• Provide technical guidance to align with business objectives
• Support business objectives with data-driven insights and BI dashboards
• Conduct user acceptance testing and training prior to go-live
• Manage multiple projects and maintain stakeholder relationships
• Ensure system performance and reliability through monitoring and optimization

Skills

CRM systems

Power Platform

API integration

C# programming

BI / Power BI

English / Chinese communication

Education

Bachelor's degree in Computer Science

Tools

SharePoint Online

Azure

MS Dynamics CRM

Power BI

Low-code platforms

Job description

Our client is a statutory body set up by the HKSAR Government in 2001. They enable science and technology companies to nurture ideas, innovate and grow, supported by our R&D facilities, infrastructure, and services and programmes across five key technology clusters, they are currently seeking for a System Analyst to join their team.

System Analyst

Responsibilities

• Responsible for system design, technical analysis and project management
• Perform project management duties and work with other teams for system integration
• Work closely with vendors and user teams to consolidate requirements and deliverables
• Manage multiple projects simultaneously while building strong relationships with user teams
• Assist to develop and review requirements, specifications, business processes and recommendations for the proposed solution from various parties
• Proactive support the business objectives of Company by contributing technical advice and input as necessary
• Analyze operational matrix, Interpreting data, analyzing results using statistical techniques like BI tools and dashboard
• Conduct user acceptance test and user training before system go-live

Requirements

• Degree holder in Computer Science, Information Technology, System Engineering or related disciplines
• 8 years or above experience in design, development, testing and system release in MS Dynamic CRM and API integration with various systems
• Hands‑on experience in Microsoft Dynamic CRM, SharePoint Online, Power Platform, Azure system design, development and API integration
• Knowledge in low code platform, C# and ability to conduct modelling in MS Power BI will be an advantage
• Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience
• Ability to work independently with minimal guidance, mature and able to work under pressure
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Good command of written, spoken English and Chinese