Supervisor

Frites Management Limited

Hong Kong

On-site

HKD 167,000 - 246,000

Full time

14 days+
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Benefits offered by this job

5 days work week
Discretionary monthly performancebonus
Weekly tips
On-job training

Job summary

FRITES - Belgium on Tap in Wan Chai, Hong Kong, is seeking an energetic Supervisor to lead front-of-house operations and maintain our Belgian beerhouse standards. You will follow instructions from the Restaurant Manager, delegate to the team, and ensure smooth service with attention to detail.

With a minimum of 2 years in a similar role, you will train and guide junior staff, uphold cleanliness, and contribute to an outstanding guest experience through strong communication and teamwork.

Qualifications

  • Minimum 2 years in the same role.
  • Strong leadership and teamwork.
  • Excellent customer service and communication skills.
  • Good wine and bar knowledge preferred.
  • Fluent in English; Cantonese & Mandarin a plus.

Responsibilities

  • Follow instructions from Restaurant Manager and Assistant Restaurant Manager and delegate to the team.
  • Train, assist and guide junior staff with passion and patience.
  • Strive for perfection to meet Company Standards.
  • Ensure overall cleanliness of all areas.

Skills

Leadership
Customer service
Communication
Teamwork

Job description

Cultivate loyalty with staff and customers

Ability to follow instructions from Restaurant Manager and Assistant Restaurant Manager and delegate to the rest of the team

Strive for perfection to meet the Company Standards

Train, assist and guide junior staff with passion, patience and dedication

Ensure overall cleanliness of all areas

Requirements

Minimum 2 years in the same role

Strong leadership skills with the ability to coach and promote a teamwork atmosphere

Outgoing and energetic personality, yet humble with great customer service, interpersonal and communication skills

Good Wine and Bar Knowledge preferred

Good command of spoken English, Cantonese & Mandarin are a plus

  • 5 days work week
  • Discretionary monthly performance bonus
  • Weekly tips
  • On-job training

LOCATIONS

Wan Chai

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Hong Kong?
  • What's your expected monthly basic salary?
  • How many years' experience do you have in a Support Role?
  • Which of the following languages are you fluent in?
  • Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Hospitality & Tourism 11-50 employees

FRITES - Belgium on Tap is a Belgian beerhouse restaurant in Hong Kong. It presents delicious, traditional European fare washed down by one of Hong Kong’s largest selections of draught and bottled Belgian beer.

As one of the city’s leading restaurant management companies, we consistently establish venues that are unique and innovative. Part of our success is our uncompromising level of service. We believe that our staff are one of our greatest assets and look first and foremost at those who are willing to be part of a family.

Our growing chain is looking for motivated, enthusiastic individuals to join our team.

FRITES - Belgium on Tap is a Belgian beerhouse restaurant in Hong Kong. It presents delicious, traditional European fare washed down by one of Hong Kong’s largest selections of draught and bottled Belgian beer.

As one of the city’s leading restaurant management companies, we consistently establish venues that are unique and innovative. Part of our success is our uncompromising level of service. We believe that our staff are one of our greatest assets and look first and foremost at those who are willing to be part of a family.

Our growing chain is looking for motivated, enthusiastic individuals to join our team.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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