Strategic Key Account Leader

Novartis; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Novartis Hong Kong is seeking an experienced sales professional to drive growth across designated accounts and execute a comprehensive account plan aligned with patient journeys and brand positioning.

The role focuses on developing customer strategies, building long-term relationships with key customers, negotiating contracts, and coordinating events with cross-functional teams to support business objectives in a dynamic pharmaceutical market.

Qualifications

• Experience in pharma or healthcare sales.
• Proven track record of managing key accounts.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Drive sales, promotion and development in designated accounts to reach commercial goals.
• Develop customer development strategy and account action plans; build long-term relationships with key customers.
• Expand relationships by proposing solutions meeting customer needs and objectives.
• Lead strategies and tactical plans; provide input on analysis, future potential and key programs for accounts.
• Prepare and negotiate contracts; guide initiatives to target accounts.
• Organize customer events and programs with marketing/medical teams in line with business plans.
• Map stakeholders; segment and profile; provide data for CRM system.
• Establish and implement a sales/business plan for designated client base; may manage direct reports.
• Report technical complaints / adverse events / special cases related to products within 24 hours; distribute marketing samples where applicable.
• Distribute marketing samples where applicable.

Skills

Sales strategy

Account planning

Key account management

Customer engagement

Relationship building

Negotiation

Data-driven decisions

Cross-functional collaboration

Market development

Job description

Novartis Hong Kong is seeking an experienced sales professional to drive growth across designated accounts and execute a comprehensive account plan aligned with patient journeys and brand positioning.

The role focuses on developing customer strategies, building long-term relationships with key customers, negotiating contracts, and coordinating events with cross-functional teams to support business objectives in a dynamic pharmaceutical market.