SRE & Observability Engineer - Reliability & Ops

EXIO (HK) LIMITED

Hong Kong Island

On-site

HKD 450,000 - 700,000

Full time

3 days ago

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Job summary

EXIO (HK) LIMITED is seeking a Site Reliability and Observability Engineer to build and maintain observability across on-prem and cloud systems.

You will drive reliability improvements through performance analysis, capacity planning, stress tests, and incident response; fine-tune alerts, validate monitoring after releases, and define reliability targets (SLA/RTO) for critical services.

Qualifications

Computer Science or related Engineering Degree (or above).
3+ years working experience in SRE/DevOps duties.

Responsibilities

Define and track reliability targets (SLA/RTO) for critical services.
Improve incident response by maintaining operational procedures, service catalogs and clear escalation paths.
Automate routine operational tasks e.g. health checks, remediation, validation gates.
Perform Root Cause Analysis for reliability incidents and implement preventative actions.
Ensure observability configuration changes are controlled and audit-evidenced.
Uphold IT General Control and compliance standard with evidence retention, access controls, change approvals.